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Denver Health · 1 day ago

Release of Information Specialist, Correctional Care

Denver, CO

Full-time

Onsite

Entry Level

$20/hr - $27.76/hr

1+ years exp

Denver Health is an integrated, high-quality academic health care system that provides essential safety-net services to the community. They are seeking a motivated Release of Information Specialist, Correctional Care to manage the release and processing of medical records while ensuring compliance with legal and confidentiality standards.

Health CareHospitalMedical

Responsibilities

Health Information Requests

Receipt and processing of health information requests on a daily basis. Including preparing medical records for various departments based on next day schedule lines. Deliver medical records to health services staff as requested

Working with other facilities for exchange of health information

Processes request and or releases for health information from Internal Affairs, Adult Probation, Social Security Administration, State Hospital, Correctional care facilities, patients, medical facilities, government and entities

Responsible for the consistent, accurate disclosure of authorized protected health information while maintaining confidentiality in accordance with state, federal, HIPAA, Denver Health & Hospital policies, Denver Sheriff Department, NCCHC, and ACA regarding release of information and privacy of patient records

Reviews authorizations requested for patient information to ensure all required elements are complete. Confirm regulatory requirements are met and the requesting party authorizing the disclosure is appropriate. Processing not to exceed three business days of receipt for non-continuity of care requests. Performs timely communication to requestor if authorization is not valid, unable to process as received. Ensures the integrity of records released

Prepares risk management and ligation releases

Creates new charts or order charts from other locations as needed. Duties include preparing patient’s charts for copying, ensuring charts are scanned in/out to correct location in tracking system following standard procedures. (45%)

Auditing and Document Review

Performs audits, purges shelves when charts exceed capacity. Prior to sending charts to warehouse ensure completeness

Reviews each document for accuracy. Detects and corrects chart misfiles

Analysis of health records. Assembled health records are analyzed for deficiencies as defined by state and federal HIM record requirements, and hospital polices. Deficiencies are tagged for completion

Perform audits of the release of information log and completed ROI’s. (25%)

Transferring Records

Ensure proper protocols for patient transfers are followed for continuum of care. Coordinate with Health Services Staff and Denver Sheriff’s Department to ensure proper documentation on each transfer. (20%)

Customer Service

Provides customer-friendly assistance to patients, outside health care providers and other customers requesting medical records via various request methods (walk-in/fax/mail/kite.) Place telephone calls from/to other agencies, patients, lawyers, and other correctional care facilities. (10%)

Qualification

Health Information ManagementHIPAA ComplianceMedical Record ImagingMicrosoft ExcelCustomer ServiceMultitaskingAttention to DetailVerbal CommunicationWritten Communication

Required

High School Diploma or GED Required

1-3 years Two years of clerical experience. A combination of appropriate education and experience may be substituted for the minimum experience requirement

Ability to interact well with customers

Self motivated, multitasker, detailed oriented

Excellent written and verbal communication skills

Knowledge of terminal-digit filling systems sufficient to maintain records

Knowledge of release of information

Demonstrates knowledge and applicability in complying with State and Federal regulations, HIPPA, Denver Sheriff Department, NCCHC, and ACA regarding release of information and privacy of patient records

Knowledge in the applications of the following: medical record imaging, Microsoft Outlook, and Microsoft Excel

Benefits

Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

Free RTD EcoPass (public transportation)

On-site employee fitness center and wellness classes

Childcare discount programs & exclusive perks on large brands, travel, and more

Tuition reimbursement & assistance

Education & development opportunities including career pathways and coaching

Professional clinical advancement program & shared governance

Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer