SEEC · 1 day ago
Program Director of Community Engagement
Silver Springs, MD 20910, USA
Full-time
Hybrid
Lead/Staff, Director/Executive
3+ years expSEEC is a progressive nonprofit agency providing a wide range of community supports to help people with developmental disabilities live the lives they choose. The Program Director of Community Engagement provides administrative and operational leadership for the program’s services, ensuring effective support for individuals with disabilities and their families while guiding frontline supervisors and staff.
CommunitiesEmploymentMedicalNon Profit
Responsibilities
Oversee and lead day to day operations for the program’s direct support professionals and people supported including the components of intake, outreach, and case management
Model, coach, and promote person-centered thinking, planning, and outcomes achievement
Develop, monitor, and report on program goals & key performance indicators as approved by the Department Director
Develop, monitor and report on program quality, effectiveness and efficiency as approved by Department Director
Support teams and frontline supervisors to ensure adequate and appropriate staffing/scheduling is in place for each person
Establish and maintain effective and trusted working relationships with the people supported and their families
Model strong communication skills with the people supported their families/caregivers and the community at large
Serve as a resource for people supported, their families and support teams
Develop annual program budgets in collaboration with Department Director, and manage budgeting throughout fiscal year to ensure sound operations
Provide leadership, supervision, and mentoring for frontline supervisors and direct support professionals
Promote and leverage professional development and achievement
Model and coach problem solving strategies, equitable decision-making, and learning from mistakes
Support all personnel functions including hiring, onboarding, and disciplinary action
Ensure service-related documentation and billing is timely and accurate (PCP prep documents, goal documentation, progress reports, DDA/DORS/RSA monthly billing reports, attendance, etc)
Access and promote use of agency resources and tools to promote ongoing excellence in services
Maintain strong collaborative working relationships with SEEC’s departments to keep seamless services to the people supported
Act as a backup to the Department Director, and assist with Departmental and Agency priorities as needed
Actively take part in cross agency working groups and committees
Act as an ambassador for SEEC externally and represent SEEC at an external committee, commission or workgroup
Stay current with the latest industry best practices
Qualification
Required
Bachelor's Degree (Master's Preferred)
Three or more years of experience working with adults with disabilities
Three or more years of experience in a management or supervisory role
Experience managing budgets
Experience setting goals and developing meaningful KPIs
Ability to think strategically and lead with perspective
Thoughtful problem-solving and sound decision-making skills
Comfort using data and critical thinking to guide decisions
Strong interpersonal skills with a focus on relationship-building
Collaborative and team-focused approach
Commitment to developing and mentoring staff
Cultural awareness and respect for individual differences
Clear and professional written and verbal communication skills
Benefits
Health, Dental & Vision Plans.
Competitive Pay
LTD & Basic Life Insurances
Matching 403B
Paid Vacation.
Tuition Assistance Program.
Employee Program Assistance.
And more!
Company
SEEC
SEEC is a progressive nonprofit agency providing a wide range of community supports to help people with developmental disabilities live lives of their choosing.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Stephanie Snyder
Chief Financial Officer
Steve Blanks
Director Of Partnerships
Company data provided by crunchbase