Zappos · 9 hours ago
Software Development Manager III, FaST (Fashion Subsidiary Tech)
Madison, WI
Full-time
Onsite
Director/Executive
$185K/yr - $250K/yr
7+ years expZappos is seeking a Software Development Manager III for their FaST (Fashion Subsidiaries Tech) team to enhance customer service experiences in designer fashion. The role involves managing a team, owning critical services, and collaborating with stakeholders to develop the right tooling for customer service.
E-CommerceRetailShoesShopping
Responsibilities
Own critical services that impact every Zappos and Shopbop customer
Work directly with stakeholders and guide projects from ideation to implementation
Support internal stakeholders in Fashion & Fitness Customer Service
Set and evolve roadmaps for the team
Deeply understand a challenging tech stack and collaborate with senior engineers
Manage a 2 pizza team, providing coaching and guidance to SDEs
Qualification
Required
3+ years of engineering team management experience
7+ years of engineering experience
8+ years of leading the definition and development of multi tier web services experience
Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
Experience partnering with product or program management teams
Bachelor's degree
Preferred
Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Zappos
Zappts is a reference in Consulting and Development of Channels, Platforms, and Digital Products.
1001-5000 employees
H1B Sponsorship
Zappos has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (5)
2023 (15)
2022 (14)
2021 (8)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$62.75MKey Investors
Sequoia CapitalZVestTony Hsieh
2009-07-22Acquired
2009-03-10Series Unknown
2005-11-01Series E· $13M
Leadership Team
Nigel Storey
Chief Technology Officer
Ashley Rivera
Brand Marketing Manager, Partnerships
Recent News
2025-12-17
Company data provided by crunchbase