Customer Service Representative jobs in United States
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Trove Brands · 1 day ago

Customer Service Representative

Trove Brands is a privately-held house of brands including BlenderBottle®, Owala™, and Whiskware™. As a Customer Support Specialist, you will handle a wide array of customer inquiries and contribute to strengthening customer relationships by providing kind, connected service.

ManufacturingPlastics and Rubber ManufacturingSalesWholesale
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Culture & Values

Responsibilities

Connect via chat or email with roughly 70–100 customers daily
Provide primary phone support for Trove Brands
Find ways to engage in meaningful and impactful ways using our connection model
Engage in specialty assignments and project opportunities
Advocate for our customer – contributing to the customer voice

Qualification

Communication skillsTyping speed 40-60 wpmHelpdesk software familiarityService mindsetEmpathyCare

Required

Excellent written and verbal communication skills
Typing speed of 40–60 wpm with clarity
Able to perform focused, task-based work
Familiarity with helpdesk software solutions like Gorgias, Zendesk, Freshdesk, etc

Benefits

Comprehensive medical, dental, and vision care
401k package with employer matching
Paid Time Off
Maternity/Paternity leave
Full indoor basketball/volleyball court
Fully equipped fitness center (cardio, weights, functional fitness area, lockers and showers, etc.)
Yoga studio
Meditation/Nap room
And much more!

Company

Trove Brands

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Trove Brands is a designer, and supplies bottles.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase