Savage Arms Inc. · 3 days ago
International Trade Compliance & Client Relations Manager
Westfield, MA
Full-time
Onsite
Senior Level
5+ years expSavage Arms Inc. is seeking an International Trade Compliance & Client Relations Manager who will support export/import control services while ensuring compliance with applicable laws and regulations. The role involves maintaining communication with international customers, managing import permits, and overseeing export compliance to facilitate smooth international transactions.
ManufacturingRecreationSports
Hiring Manager
Robert Gates
Responsibilities
Maintain and manage all U.S. Department of Commerce import permits, ensuring accuracy, compliance, and timely renewals
Prepare, submit, and track export permits for international distributors, ensuring adherence to all applicable U.S. export control laws and regulations
Manage all Class 3 licenses, including renewals, compliance tracking, and documentation
Manage export compliance by maintaining BIS and WHD licenses, overseeing USMCA certifications, and ensuring products meet Rules of Origin requirements. Maintain accurate ECCN classifications, stay current with EAR updates
Prepare, submit, and monitor ATF Form 3 applications, ensuring timely approvals and accurate recordkeeping
Serve as the primary point of contact for international customers, providing daily communication regarding orders, compliance requirements, shipping status, and regulatory questions
Coordinate with internal departments (sales, logistics, compliance, legal, and manufacturing) to ensure smooth international transactions and customer satisfaction
Maintain organized, auditable records related to permits, licenses, and regulatory filings
Monitor changes in U.S. and international firearms regulations and proactively recommend process updates to ensure ongoing compliance
Assist in resolving customer issues related to regulatory delays, discrepancies, or shipping challenges
Support audits and inspections conducted by regulatory agencies as required
Qualification
Required
Bachelor's degree in business, international trade, compliance, or a related field (or equivalent experience)
Minimum of five years of experience in international customer service, compliance, or regulatory management within a highly regulated industry
Working knowledge of ATF regulations, Class 3 licensing, ATF Form 3 submissions, and U.S. Department of Commerce import/export requirements
Strong understanding of international trade and export compliance principles
Preferred
firearms experience strongly preferred
Company
Savage Arms Inc.
Savage Arms Inc.
201-500 employees
Funding
Current Stage
Growth StageRecent News
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