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Portage Learning · 2 days ago

Junior Engagement Intern

Beaver Falls, PA

Internship

Onsite

Intern

Portage Learning is dedicated to transforming lives and communities through educational opportunities. The Junior Engagement Intern will be responsible for identifying potential customers, maintaining records, and fostering relationships through ongoing communication with prospects.

E-LearningEducationHigher Education

No H1B

Responsibilities

Assist in the identification and research efforts for potential customers through various sources such as databases, social media, and industry-specific directories

Support efforts to understand customer needs and challenges, while introducing the company's services

Help develop and maintain a pipeline of prospective customers

Assist in follow-up process to nurture existing relationships

Maintain accurate records of customer interactions and sales activities, while creating sales reports and dashboards, and tracking key metrics like call volume, email engagement, and conversion rates

Help Engagement Representatives identify market conditions, customer trends, and competitive activities to help refine business strategies

Engage in weekly professional development sessions as part of the summer internship cohort, cultivating collaboration, strengthening skills, and encouraging continuous learning

Perform other duties as assigned

Qualification

Communication skillsSales conceptsMicrosoft Office SuiteOrganizational skillsService orientationTime-management skillsAdaptability

Required

Currently pursuing an undergraduate degree in Public Relations, Communications, Marketing, or related field

Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, and FBI Fingerprinting

Demonstrated agreement with and vision for the stated mission, philosophy, values, and goals of Portage Learning

Basic knowledge of fundamental sales concepts and relationship-building principles

Excellent communication (written, verbal, listening and public speaking) skills

Strong organizational and time-management skills, with attention to detail

Willingness to continuously learn and adapt to new sales techniques and market changes

Ability to use Microsoft Office Suite

Must be service oriented with a focus on helping others