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Mark-Taylor, Inc. · 1 day ago

Manager of Facilitates & Service (Stone Oaks)

Chandler, AZ

Full-time

Onsite

Mid, Senior Level

$31/hr - $33/hr

4+ years exp

Mark-Taylor is the region's longest-standing investment manager, developer and owner of Class-A multifamily real estate. As Manager of Facilities & Service, you will oversee the upkeep of the physical asset and community grounds while leading a team of Service Technicians and Facilities Technicians to ensure exceptional customer service and maintenance standards.

Property DevelopmentReal EstateReal Estate Investment

Responsibilities

Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers

Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community

Perform consistent inspections, diagnosing problems, and making necessary repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, dry walling, appliances, and exterior structures

Manage the daily inventory of apartment homes in order to support leasing efforts, including managing the Make-Ready, Turn Board

Schedule contractors and vendors as needed

Inspect the property for safety hazards that may pose a liability and correct the hazards

Share rotating on-call duty with service team members and readily available to go the property after hours if needed and in uniform/badge

Complete Weekly Service Report in a timely manner

Adhere to Mark-Taylor safety protocols, programs, policies and procedures

Participate in training classes

Train and mentor Service Technician and Facilities Technicians

Keep accurate records regarding preventative maintenance, work orders, inspections, inventories, pool chemical logs, make-ready and turn units

Maintain excellent customer service and positive rapport with all residents and team members

Capital project oversight, bidding, and execution

Qualification

PlumbingElectricalHVACCarpentryPool MaintenanceLandscape MaintenanceOSHA standardsProfessional certificationsService orientationBasic computer skillsEnglish proficiency

Required

1 year working as a Maintenance Manager, Supervisor, Building Engineer or similar

3 or more years experience working as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician

Advanced knowledge in the following areas: Plumbing, Electrical, Pool Maintenance, HVAC, Carpentry, Landscape Maintenance, Appliances, and OSHA-related standards

One or more industry specific professional certifications (EPA, HVAC, CPO, OSHA or similar)

Service orientation

Basic computer skills

A basic understanding of written and verbal English