PayPal · 3 days ago
Staff Content Designer
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$100K/yr - $173K/yr
8+ years expPayPal has been revolutionizing commerce globally for more than 25 years. The Staff Content Designer will work alongside various teams to create user experiences that empower people and businesses, focusing on developing content strategies that align with product goals and user needs.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Develop and articulate clear plans to develop content strategies that align with the product's goals and user needs and meet team performance
Perform more-complex work assignments using highly specialized content strategy knowledge and advanced business expertise
Lead some projects or programs within the content design function and may coordinate activities of others
Design process, product, and service improvements based on understanding of user needs and industry trends
Determine methods and procedures on content design strategies that may impact activities of others
Plan and write UX content for web and app experiences (across all touchpoints including navigation and user interface copy, emails, push, and in-app notifications)
Collaborate with design on overall experience design strategy, content hierarchy, interactions, and visual and messaging tone
Identify opportunities for process, product, and service improvements based on understanding of user needs and industry trends
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
8+ years relevant work experience and a bachelor's degree or equivalent
Excellent writing, content strategy, and critical thinking skills
At ease managing multiple projects, setting stakeholder expectations, and collaborating across teams
Experience in financial services, payments, B2B or B2C ecommerce
Preferred
A talented writer and strategist who combines storytelling with problem-solving, strategic thinking, and customer-centricity
Thrives in fast-paced, high-tech environments that demand both independent direction and collaborative communication
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Medical, dental, vision, and other benefits
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
PayPal UK CEO
chaloem khompitoon
President & CEO
Recent News
2026-01-09
Payments Dive
2026-01-08
Company data provided by crunchbase