DecoPac, Inc. · 3 days ago
Customer Technology QA Tester
Anoka, MN, US
Full-time
Onsite
Entry Level
$20/hr - $22/hr
1+ years expDecoPac, Inc. is a high growth, high-energy company that designs, markets and distributes the most popular cake decorations and bakery supplies in the bakery industry. The Customer Technology QA Tester assesses the quality of systems and applications through manual testing to prevent bugs from being released into production and collaborates with engineering to resolve issues in a timely manner.
Consumer GoodsE-Commerce
Responsibilities
Execute and maintain manual test scripts for software, hardware and consumables
Perform functional, regression, and compatibility testing on new releases and updates
Identify, document, track, and verify defects using the Jira issue tracking system
Collaborate with engineering and cross-functional teams to support timely issue resolution
Conduct root cause analysis and identify trends to support preventative and corrective actions
Ensure all assigned testing equipment, both in-office and remote, is fully functional and tested regularly
Maintain accurate and up to date records in the company’s equipment tracking system
Support continuous improvement of testing processes, development standards, and change management practices
Adhere to established quality standards, policies, and procedures
Ability to create training content for training sessions
Attention to detail
Ability to play a support role within a team and work independently
A sense of intellectual curiosity and creativity
Critical thought and rational enquiry
Respect for truth and intellectual integrity
Comfort and ability to thrive in an ambiguous, shifting, and fast-paced work environment
Ability to be discrete with confidential information
Qualification
Required
Associate's degree in Information Technology or Computer Science or 2-4 years of related field, or equivalent
1-3 years of experience in manual software and/or hardware testing, user acceptance testing, quality assurance, or a related technical role
Experience executing and maintaining manual test scripts
Experience using Jira or similar defect tracking and project management tool
Basic understanding of software development lifecycle (SDLC) and quality assurance methodologies
Experience testing devices and applications based on Android, iOS and other operating systems
Understanding of PC's including, major browsers (IE, Firefox, Safari, Chrome) and other web-based applications
Proficient with MS Office 365, especially Excel, Outlook, Teams, SharePoint and other common office tools
Knowledge of front-end website and application testing
Ability to work onsite a minimum of three (3) days per week
10% Travel
Must be able to type at least 30 wpm
Exemplary Attendance and Punctuality
Ability to learn and retain new information and concepts quickly
Ability to diagnose and solve problems
Ability to self-manage workload and multiple overlapping projects
Strong interpersonal skills with the ability to relate to customers, peers, and management
Effective verbal and written communication skills
Execute and maintain manual test scripts for software, hardware and consumables
Perform functional, regression, and compatibility testing on new releases and updates
Identify, document, track, and verify defects using the Jira issue tracking system
Collaborate with engineering and cross-functional teams to support timely issue resolution
Conduct root cause analysis and identify trends to support preventative and corrective actions
Ensure all assigned testing equipment, both in-office and remote, is fully functional and tested regularly
Maintain accurate and up to date records in the company's equipment tracking system
Support continuous improvement of testing processes, development standards, and change management practices
Adhere to established quality standards, policies, and procedures
Attention to detail
Ability to play a support role within a team and work independently
A sense of intellectual curiosity and creativity
Critical thought and rational enquiry
Respect for truth and intellectual integrity
Comfort and ability to thrive in an ambiguous, shifting, and fast-paced work environment
Ability to be discrete with confidential information
Preferred
Experience supporting 'inkjet' based printing products a plus
IBM System (AS/400) experience a plus
Experience with Microsoft Dynamics CRM a plus
Company
DecoPac, Inc.
Company Overview: DecoPac is the world's largest supplier of cake decorations to professional cake decorators and bakeries in the world.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-05-17Acquired
Company data provided by crunchbase