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Toshiba Global Commerce Solutions · 2 days ago

Software Test Engineer III

Durham, NC

Full-time

Onsite

Mid, Senior Level

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company providing retail store solutions. They are seeking a Software Test Engineer III to ensure the performance and reliability of Point-of-Sale (POS) systems through non-functional testing, directly impacting customer satisfaction and transaction accuracy.

HardwareInformation ServicesInformation TechnologyPoint of SaleSoftware

H1B Sponsor Likely

Responsibilities

Experience working with AI-assisted coding tools (Claude Code) / AI agents, and the curiosity to push them further in testing

Non‑Functional Test Strategy & Execution Develop and execute non‑functional test plans focused on POS systems, including performance, load, stress, endurance, reliability, and migration testing

Conduct stress and reliability testing on POS hardware such as terminals, pin pads, scanners, receipt printers, cash drawers, and mobile POS devices

Validate transaction performance under varying conditions, including peak checkout periods, offline mode, and degraded network scenarios

Test cloud‑connected POS services, including pricing, promotions, tax calculation, loyalty, and payment gateway integrations

Lead migration testing for POS software upgrades, device replacements, OS updates, and backend service transitions

Leverage AI to build automation scripts for repeatable non‑functional testing across CI/CD pipelines supporting rapid retail deployments

Analysis & Reporting Analyze system behavior under high‑volume transaction loads and store‑level stress conditions

Provide detailed reports on POS performance metrics, reliability KPIs, and hardware‑specific bottlenecks

Collaborate with engineering, store operations, and infrastructure teams to diagnose performance issues and recommend improvements

Collaboration & Technical Leadership Partner with store operations teams to replicate real‑world store scenarios, including multi‑lane checkout, network failover, and device interoperability

Work with cloud and DevOps teams to simulate production‑like environments for POS‑backend services

Advocate for non‑functional quality standards across POS and store‑technology initiatives

Mentor junior engineers on performance engineering, hardware testing, and reliability best practices

Qualification

Non-functional testingPerformance testing toolsScripting/programming skillsCI/CD pipelinesMonitoring toolsPOS systems experienceCloud-based servicesRetail transaction flowsHardware testingMentoring

Required

Bachelors Degree in Computer Science or equivalent

Strong experience in non‑functional testing: performance, load, stress, endurance, reliability, and migration

Hands‑on experience with POS systems, including hardware peripherals and store‑level device ecosystems

Familiarity with retail transaction flows: item scanning, price lookup, promotions, tendering, payment authorization, and receipt generation

Experience with performance testing tools (e.g., JMeter)

Understanding of cloud‑based retail services and distributed architectures

Proficiency with monitoring tools (Grafana, Prometheus, Datadog, Splunk, CloudWatch)

Strong scripting/programming skills (Python, Java, Bash, PowerShell)

Experience with CI/CD pipelines and automation frameworks

Experience with offline POS modes, store‑and‑forward transaction handling, and network failover testing

Knowledge of containerized or microservices‑based retail backends

Background in store technology ecosystems (POS, back‑office systems, inventory, payment processing)

Exposure to large‑scale POS rollouts, upgrades, or cloud migrations

Benefits

Group health coverage (medical, dental, & vision)

Employee Assistance Programs

Pre-tax spending accounts

401(k) plan (with company match)

Company provided life insurance

Pet Insurance

Employee discounts

Generous paid holiday schedule, paid vacation & sick/personal days

Company

Toshiba Global Commerce Solutions

Glassdoor3.6

Toshiba Global Commerce Solutions is a supplier of POS systems.

Founded in 2012

Durham, North Carolina, USA

1001-5000 employees

https://commerce.toshiba.com

H1B Sponsorship

Toshiba Global Commerce Solutions has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22)

2024 (34)

2023 (28)

2022 (50)

2021 (32)

2020 (16)