Apply on Employer Site

State of Maryland · 1 day ago

Administrative Specialist II Eligibility Determination Unit

Maryland, United States

Full-time

Hybrid

Entry Level

1+ years exp

The Maryland State Department of Education is dedicated to supporting a world-class educational system. The Administrative Specialist II will provide full performance-level administrative work in support of the Division of Rehabilitation Services, focusing on eligibility determinations for individuals with disabilities.

Government Administration

Responsibilities

Prepare and analyze various reports from dual electronic case management systems to manage office workflow

Prioritize tasks based on federal eligibility requirements

Manage and track case follow-up to secure medical documentation or arrange diagnostic examinations

Identify and coordinate support services such as ASL, foreign language interpreters, transportation, and child care needed to complete medical and psychological assessments

Schedule and manage intake appointments

Identify and prepare cases for transfer to appropriate field office

Make recommendations for procedural enhancements

Obtain, analyze and interpret records for required data and disability documentation

Prepares and analyzes monthly reports

Analyzes legal requests for consumer documentation

Ensures electronic case records are accurate and complete

Explains DORS policy/procedures to consumers, the general public, and referral sources

Responds to consumer crisis situations, providing information and community resources

Process invoices for payment and resolve billing questions

Qualification

Case management softwareInvoice processingExcel spreadsheetsInformation reviewWorking with disabilitiesAdministrative workClerical skillsCommunication skills

Required

Graduation from an accredited high school or possession of a high school equivalency certificate

One year of experience performing administrative staff, clerical, clerical technical, or secretarial work

Candidates may substitute 30 credit hours from an accredited college or university for the required experience

Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer involving staff work requiring regular use of independent judgment and analysis in applying and interpreting rules and regulations in accordance with agency laws and policies on a year-for-year basis for the required experience

Applicants must consent to a State Police Investigation (fingerprinting) as a routine procedure for all employees with this Agency