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South College · 2 days ago

Financial Aid Officer

Cranberry Township, PA

Full-time

Onsite

New Grad, Entry Level

South College is one of the nation’s fastest growing institutions of higher learning, and they are seeking a Financial Aid Officer to support students through the financial aid lifecycle. The role involves advising students, processing applications, ensuring compliance with regulations, and collaborating with various departments to enhance student retention.

Higher Education

Responsibilities

Advise and assist students and families in understanding and completing the financial aid process, including application requirements, award eligibility, and disbursement timelines

Review and process financial aid applications in accordance with regulatory and institutional guidelines

Maintain accurate and organized documentation for all student records to support compliance, audits, and reporting activities

Communicate clearly and professionally with students, families, staff, and external stakeholders to resolve issues and deliver excellent service

Collaborate with enrollment, academic, and business units to ensure timely aid packaging and to support student retention efforts

Participate in ongoing training and professional development to remain current with evolving financial aid regulations and best practices

Perform complex cognitive tasks such as evaluating conflicting information, interpreting regulations, and exercising independent judgment in decision-making

Demonstrate advanced verbal and written communication skills in routine and high-stress situations involving students or co-workers

Work effectively in a fast-paced environment, quickly adapting to shifting institutional, regulatory, or student needs