Clínica Monseñor Oscar A. Romero · 1 day ago
SUD Program Manager
Los Angeles, California, United States
Full-time
Onsite
Senior Level
$72K/yr - $85K/yr
5+ years expClínica Monseñor Oscar A. Romero is seeking a SUD Program Manager to support the Program Director in managing an outpatient and intensive outpatient drug and alcohol program. This role involves coordinating staff, ensuring compliance with regulations, and overseeing behavioral health operations to contribute to the program’s clinical success and financial sustainability.
Hospital & Health Care
Responsibilities
Assist the Program Director in overseeing the day-to-day operations of the outpatient and intensive outpatient drug and alcohol treatment programs
Coordinate and manage the efforts of outpatient staff, referring agencies, and internal stakeholders to ensure efficient operations and timely client service
Provide leadership and training for new and existing staff, interns, and volunteers, ensuring they are well-equipped to meet program goals and client needs
Manage recruitment, training, scheduling, and performance evaluations
Assist the Program Director in ensuring that program goals and objectives are consistently achieved on a day-to-day basis, providing regular updates on progress
Oversee the outreach calendar and schedule to ensure new client intakes are conducted in a timely and efficient manner, helping to maintain program capacity and meet service delivery needs
Ensure compliance with state and county regulations governing substance abuse treatment, including licensing, certification, and funding requirements
Oversee county surveys, Calom reporting, and all mandatory reports required by state or county to ensure full program compliance
Coordinate with Quality Assurance staff to ensure the program meets County and State requirements for successful audits
Ensure that all billing practices comply with regulatory standards, overseeing the revenue cycle, including accurate claims submission, tracking, and financial reporting
Ensure program certifications (e.g., DMC and AOD) remain current and in good standing, and manage any required recertification processes
Oversee the program's revenue cycle management, ensuring all billing processes align with state and county guidelines
Track financial performance, ensuring timely and accurate billing, reviewing outcome reports, and addressing discrepancies with billing teams
Assist the Program Director in managing the program's financial sustainability, identifying opportunities for cost optimization without compromising service quality
Provide ongoing training for all program staff, ensuring they are up-to-date with treatment protocols, compliance regulations, and industry best practices
Coordinate staff development activities, including case conferences, one-on-one meetings, and other professional development opportunities
Facilitate the onboarding process for new employees, ensuring comprehensive orientation and training
Ensure the quality of client care by overseeing the coordination of assessments, treatment plans, and therapeutic interventions
Facilitate group and individual counseling sessions, including paraprofessional and family counseling
Ensure all drug and alcohol testing is conducted according to program protocols, meeting all regulatory requirements
Track client progress, ensuring that treatment plans are followed, and interventions are made as necessary
Develop and lead educational programs/classes for participants and their families, focusing on substance use prevention and recovery
Ensure accurate and timely documentation of client activities, including case notes, progress reports, and treatment plans
Prepare written reports and recommendations for external entities, including the judicial system and the Department of Children and Family Services (DCFS)
Submit program activity reports to the County of Los Angeles as directed by the Program Director
Perform additional tasks assigned by the Program Director
Develop and monitor individualized client treatment plans through completion
Deliver County-approved curriculum and maintain program delivery standards
Create and recommend culturally relevant educational materials, including bilingual resources
Prepare required program activity reports for the County of Los Angeles
Develop, write, and deliver County-approved curriculum for program participants
Perform additional administrative duties as assigned
Lead outreach activities to raise awareness about the risks and dangers of drug and alcohol abuse within the Los Angeles community
Develop and maintain collaborative relationships with key partners such as the Department of Children and Family Services (DCFS), parole department, probation department, the judicial system, and other community-based organizations
Serve as a liaison for referrals and ongoing communication regarding mutual clients with DCFS, parole, probation, and the judicial system, ensuring compliance with contractual and regulatory requirements
Qualification
Required
Certified Substance Use Disorder (SUD) Counselor with Clinical Supervision certification
Minimum of five years' experience in human services or community-based programs focused on alcohol and drug abuse prevention, recovery, and outpatient program management
Familiarity with the Los Angeles County Plan for Alcohol-Related Services
Strong understanding of the recovery process, including twelve-step programs
Experience developing curricula and managing cases for clients in recovery
Experience conducting observed drug testing
Knowledge of SAPC billing procedures
Ability to work independently and effectively serve the greater Los Angeles community
Proficient in Microsoft Office applications
Company
Clínica Monseñor Oscar A. Romero
Our mission is to provide quality, affordable and culturally sensitive health care and other services to the uninsured, insured and underserved communities of greater Los Angeles regardless of their ability to pay by upholding the legacy and tradition of Monseñor Oscar Romero and educating and empowering Salvadoran and other community members through community organizing, health education and social justice and exchange programs in El Salvador.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase