T3 Services Group · 2 weeks ago
Call Center Outbound Sales Specialist
T3 Services Group is transforming the trades with their HVAC, Plumbing, and Electrical services, and they are seeking an Outbound Sales Specialist to drive new business. This role involves proactively reaching out to customers, generating leads, and converting them into qualified opportunities while maintaining strong client relationships.
Consumer Services
Responsibilities
Increase sales and revenue by making calls on behalf of the organization to current, lapsed, and prospect customers
Maintain records of customer interactions, recording details including the actions taken
Ensure follow up calls/call backs are being made to customers
Update existing customer information into system
Maintain Key Performance Indicators (KPI’s) as required on a daily basis
Identifying and qualify leads to create a robust sales pipeline
Present products or services effectively, addressing customer needs and objections
Collaborate with internal teams to ensure smooth onboarding and customer success
Provide feedback to marketing and product teams on customer trends and opportunities
Qualification
Required
HS Diploma or GED
1+ year of customer service experience, preferably with setting appointments
Ability to be persuasive, sell services, and handle objections/rejections
Proficiency with Microsoft Office
High ability to multi-task and switch tasks quickly
Excellent organizational skills
Preferred
Preferred experience using a Customer Service Software such as Service Titan
Benefits
Medical, Dental & Vision Insurance
Pet Insurance
401k with 4% company match
PTO, Paid Holidays, Paid Wellness Time
Company Provided Equipment
Employee Discounts