Collate · 3 weeks ago
Customer Solutions Architect
United States
Full-time
Remote
Mid, Senior LevelCollate is the company behind OpenMetadata, an open-source metadata platform. They are seeking a Customer Solutions Architect to ensure customer success by driving adoption of the Collate platform and helping customers achieve measurable business outcomes.
Artificial Intelligence (AI)Data GovernanceData ManagementGenerative AI
Responsibilities
Act as the technical voice of the customer within Collate, influencing roadmap and ensuring delivery success
Provide hands-on guidance on data discovery, observability, governance, lineage, and security design using Collate
Help customers operationalize Collate AI Agents and metadata-driven workflows to increase trust, collaboration, and productivity across teams
Roll up your sleeves to troubleshoot customer environments alongside Collate engineers when needed
Develop knowledge assets, lead technical workshops, and enable customer teams to independently extend their Collate usage
Present business reviews with insights into technical health, platform adoption, and opportunities to unlock further value
Qualification
Required
Excellent communication and interpersonal skills: ability to translate complex technical concepts for diverse stakeholders
Capable of influencing executive sponsors, data stewards, and technical teams alike
Proven experience rolling out data governance programs in large or complex organizations, including designing processes, driving adoption, and measuring success
Strong awareness of data governance frameworks and operating models (e.g., stewardship roles, data councils, policy enforcement) and the ability to adapt them to customer contexts
Ability to evangelize and guide organizations on the 'how' of governance, from change management and stakeholder alignment to best practices in metadata-driven adoption
Background in technical field roles (Customer Success, Solutions Architecture, Consulting, or similar), ideally within SaaS or enterprise software
Familiarity with modern data infrastructure and governance tools (metadata catalogs, lineage, observability platforms, data quality frameworks)
Hands-on experience with at least one major cloud platform (AWS, GCP, or Azure) and an ability to bridge technical requirements with governance needs
Collaborative, customer-centric approach; able to manage multiple accounts while delivering measurable outcomes
Preferred
Experience with OpenMetadata, data catalogs, or observability platforms
Familiarity with AI/ML workflows and how metadata can drive trust in AI
Experience with SQL, Python, or other scripting languages for prototyping solutions
Knowledge of modern data ecosystems (Snowflake, Databricks, BigQuery, etc.)
Familiarity with adjacent solutions (Alation, Collibra, Atlan, Datahub, etc.)
Benefits
Competitive salary and early-stage equity.
Fully remote role with a global, distributed team.
Work directly with world-class founders and early builders of Apache and Uber’s data stack.
Join a fast-growing, no-bureaucracy team obsessed with solving the hardest data challenges.
Opportunity to shape the category of metadata + AI Agents and impact how data teams worldwide collaborate.
Company
Collate
Collate is an AI-powered platform for agentic data intelligence that automates processes and fosters collaboration among data teams.
Founded in 2021
51-200 employees
H1B Sponsorship
Collate has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$10MKey Investors
Venrock
2025-07-15Series A· $10M
Leadership Team
Suresh Srinivas
Co-Founder
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