General Case Management (GCM) Intern (unpaid) jobs in United States
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International Rescue Committee Phoenix ยท 2 months ago

General Case Management (GCM) Intern (unpaid)

The International Rescue Committee (IRC) is a prominent humanitarian organization that responds to global crises. The General Case Management (GCM) Intern will support newcomer families and individuals by providing trauma-informed services and assisting with their integration and self-sufficiency efforts.

Non-profit Organization Management
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Responsibilities

Assist the Caseworker to complete new client intakes to assess needs and develop and implement self-sufficiency action plans over agreed timeframes with each client
Assist with individualized case management support to each client through direct services, referrals, and advocacy
Conduct outreach to clients to monitor progress, understand challenges and ensure available resources are utilized
Assist with scheduling client intakes and appointments
Assist in documenting all client interactions in internal database and tracking tools in accordance with program requirements
Assist with interpretation for the Caseworker, as needed
Other related duties as assigned

Qualification

RefugeesFluency in SpanishFluency in Haitian CreoleClient service orientationInterpersonal skillsProblem-solving skillsMicrosoft Office proficiencyTime managementOrganizational skillsAttention to detailAdaptabilityInitiative

Required

Volunteers must be based in the U.S
Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years
Prior experience or demonstrated interest working with refugee or immigrant populations
Demonstrated success working and communicating effectively in a multi-cultural environment
Excellent interpersonal and communications skills
Ability to take initiative and work independently on assigned tasks and a high-degree of comfort working in an external-facing, client support role
Strong problem-solving skills and client service orientation, including the ability to be resourceful and creative to address client needs
Good time management and organizational skills
Strong attention to detail
A positive attitude and ability to adapt to a dynamic work environment
Commitment to maintain client confidentiality
Ability to work a hybrid schedule including scheduled in-person workdays
Proficient in Microsoft Office applications including Word, Excel, Outlook, and Teams

Preferred

Fluency in Haitian Creole or Spanish highly desired

Company

International Rescue Committee Phoenix

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Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster.

Funding

Current Stage
Growth Stage
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