SPS Commerce · 2 weeks ago
Account Manager, Enterprise (Revenue Recovery)
Rogers, AR
Full-time
Hybrid
Mid Level
$170K/yr - $200K/yr
3+ years expSPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. The Account Manager will own enterprise customer relationships, drive renewals, and identify expansion opportunities within SPS’s Revenue Recovery solutions, ensuring customers achieve measurable outcomes and long-term value.
Information ServicesInformation TechnologySaaSSoftware
Responsibilities
Develop deep expertise in SPS Revenue Recovery solutions to support customers and identify growth opportunities
Build and strengthen executive-level customer relationships to create long-term partnerships
Own Day-to-day Account Management, Including
Leading renewal and expansion conversations and negotiating contracts to maximize value
Maintaining accurate customer and contract records, including updates and renewal timelines
Identifying areas of improvement and new use cases to drive expansion and meet targets
Collaborate cross-functionally with Sales and Customer Success to reduce churn risk and accelerate growth
Partner with customer stakeholders and decision-makers to align on business objectives and ensure successful renewals
Clearly communicate progress on monthly and quarterly initiatives to internal and external stakeholders
Work closely with internal teams to align on goals, account strategy, and expansion plans
Qualification
Required
3+ years of professional experience in B2B SaaS sales, account management, or customer-facing commercial roles
Proven track record of meeting or exceeding targets and driving strong customer outcomes
Ability to build relationships quickly and navigate complex customer business challenges
Strong analytical skills with comfort using data to guide recommendations
Ability to manage multiple priorities and stakeholders in a fast-paced environment
Excellent written and verbal communication skills
Strong listening, negotiation, and presentation abilities
High attention to detail and strong organizational skills
Experience with CRM/customer platforms (e.g., HubSpot)
Preferred
Enterprise CPG industry experience is a plus
Benefits
Health, dental, vision, disability and life insurance
Paid time off
401(k)
Health and flexible spending accounts
Employee stock purchase plan
Company
SPS Commerce
SPS Commerce is a provider of cloud-based supply chain management services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$50.5MKey Investors
Anson FundsRC CapitalCID Equity Partners
2025-12-09Post Ipo Equity
2010-04-22IPO
2007-05-09Series Unknown· $7.5M
Leadership Team
Chad Collins
Chief Executive Officer
Dan Juckniess
Executive Vice President & Chief Revenue Officer
Recent News
Digital Commerce 360
2026-01-11
Company data provided by crunchbase