IMT Residential · 1 day ago
Facilities/ Service Manager
Los Angeles, CA
Full-time
Onsite
Mid, Senior Level
$73K/yr - $94K/yr
3+ years expIMT Residential is a nationwide property management firm seeking a Facilities/Service Manager for their Citrus Commons community in Sherman Oaks. The role involves overseeing the maintenance and upkeep of residential, office, and retail facilities, ensuring compliance with safety regulations, and leading a team of maintenance staff.
Real Estate
Responsibilities
Oversee the maintenance and upkeep of all residential, office, and retail facilities within the development, including common areas, landscaping, parking structures, and amenities
Conduct regular inspections of facilities to assess condition, identify maintenance needs, and implement corrective actions promptly
Coordinate with external vendors, contractors, and service providers to ensure the timely and high-quality delivery of maintenance, repair, and improvement services
Assist and participate in optimizing maintenance operations to ensure efficiency and effectiveness
Ensure quality control with defined standards through monthly report analysis, site visits, maintenance meetings, implementation and tracking of maintenance programs, and communication with all appropriate parties. Ensure compliance with local regulations, building codes, and safety standards, implementing and overseeing safety protocols, emergency procedures, and risk management initiatives
Support the Service team and General Manager in a variety of facility support activities. Assist the Service Manager and community maintenance staff with various mechanical difficulties, acting as a resource to the on-site teams. Hold monthly staff safety meetings to keep employees informed and to discuss and solve problems
Lead, motivate, and develop a team of maintenance staff, contractors, and support personnel, fostering a culture of accountability, professionalism, and continuous improvement
Assist property management in the evaluation, hiring, termination, and promotion of maintenance associates
Maintain frequent communication with the Regional Vice President
Manage on-call duties and schedules effectively
Prepare the maintenance and capital expense budget for the property by analyzing and evaluating financial statements, and accessing operational reports that establish historic and predict performance patterns based on yearly unit inspections
Conduct routine safety inspections to ensure regulations compliance
Maintain records of inspections and procedures including building budgets
Plan maintenance schedules and supervise staff to ensure optimized efficiency
Ensure security and emergency preparedness procedures are aligned with IMT policies
Knowledge of federal state and city inspections and maintain compliance of government standards
Knowledge of mechanical components of facilities ranging from fire sprinkler systems/ Elevator components/ Generators/ cooling towers/ boilers/ recirculating pumps
Qualification
Required
3+ years' experience in a leadership role
Hands-on maintenance skills including plumbing, electrical, general carpentry, HVAC, appliance trouble shooting, pool maintenance, etc
Strong knowledge of building systems, maintenance practices, and property operations
Ability to work effectively in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously
EPA Type II or Universal certification and CPO required
Proficiency using software such as Outlook, MRI, Ops Technology and SuiteSpot, as well as, the willingness to learn to use new technologies
A positive attitude and the desire to develop your skills
Excellent customer service and verbal communication skills
Availability for emergencies after hours to manage the on-call schedule and support the technicians while they are on-call
Active and valid driver license is required
Benefits
Bonuses for all associates at the properties - Monthly bonuses based on the team's performance for everyone
Health - Medical, dental, vision, wellbeing programs, gym membership contributions
Financial - 401(k) with company match, medical and dependent care flexible spending accounts, life insurance, 20% housing discount
Career - Comprehensive training programs, mentorships
Maintenance training - Service Designation Program unique to IMT with training courses for service associates to obtain more knowledge and build skills which can lead to career advancement, bonuses, and pay raises
Maintenance associate benefits - IMT tool kit, full uniforms including $100/year shoe stipend
Time off - PTO, vacation, holidays
Perks - Office, region and nationwide events including team lunches, community service opportunities, apartment industry events, contests, end of the year celebrations, and more!
Company
IMT Residential
IMT Residential is a real estate company that offers property buying and selling services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase