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Zoom · 2 weeks ago

Backend Engineer - AI Agent

San Jose, CA

Full-time

Hybrid

Mid Level

$99K/yr - $229K/yr

3+ years exp

Zoom is a company that helps people stay connected through innovative communication solutions. They are looking for an AI Agent Engineer to build the backend foundation for AI-powered product experiences, collaborating with frontend engineers and product managers to develop features that integrate AI into user workflows.

CollaborationInformation TechnologyMessagingSaaSVideo Conferencing

No H1B

Responsibilities

Building next-generation AI First products for AI Docs and AI Office

Exploring Agent Reasoning and Agentic RAG technologies, optimize Deep Research patterns for complex queries, achieve long-text understanding and cross-document information integration

Being responsible for the design, development, and maintenance of AI application backend systems, ensuring high availability, scalability, and performance

Building AI APIs/Agents and related services, integrating AI capabilities into core products

Ensuring observability, reliability, and security of AI services

Participating in architecture reviews, technical design, and code reviews to maintain high engineering quality standards

Exploring continuously and introduce new technologies and frameworks to optimize product experiences in AI scenarios

Qualification

Backend developmentGo/Python/Node.js/JavaDistributed systemsMicroservice architectureAgent frameworksCloud-native technologiesProblem analysisOffice-related AI applicationsCollaborationResponsibility

Required

Have Bachelor´s or above in Computer Science, Software Engineering, or related fields

3+ years of backend development experience, proficient in mainstream languages such as Go/Python/Node.js/Java, with knowledge of distributed systems, microservice architecture, databases, caching, and cloud-native technologies

Have Deep understanding and practical experience with Agents, familiar with mainstream Agent frameworks such as LangChain, LangGraph, AutoGen, etc

Have excellent problem analysis and solving abilities, deep sense of responsibility and ownership; ability to collaborate effectively with cross-functional teams (AI, frontend, product)

Preferred

Have experience with online document/Office-related AI applications preferred

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.