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Oliver Healthcare Packaging · 1 day ago

Director, Operations- Americas

Trevose, PA

Full-time

Onsite

Director/Executive

10+ years exp

Oliver Healthcare Packaging is seeking a Director of Operations to ensure the safe and efficient delivery of quality products to customers. The role involves managing manufacturing, engineering, and warehousing functions while driving improvements in safety, quality, delivery, cost, growth, and morale.

Health CareManufacturingMedicalPackaging Services

Responsibilities

Maintain and improve a safety culture that provides a low-risk work environment and the employee commitment to behave in a safe manner at all times

Ensure that all environmental, OSHA, and local regulatory requirements are met for training, documentation and reporting

Develop programs to deliver six sigma levels of quality to internal and external customers

Drive the company’s quality standards to comply with cGMP and ISO 13485

Reduce patient safety risk through supporting the development and use of FMEAs and control plans

Support response to customer complaints through the company’s CAPA procedure

Contain potential problems, investigate causes, implement solutions and prevent the problem from recurring

Visit customers or host visits as necessary to create and maintain relationships

Support development and management of the Integrated Business Planning (IBP) process in partnership with the planning, procurement, commercial, and finance teams

Meet or exceed lead time and On-Time-In-Full (OTIF) goals

Balance the need to reduce inventories, meet customer promises, and optimize the productivity of the operation

Support commercial team through product managers in developing capabilities and capacity necessary to grow the business

Lead lean sigma initiatives to deliver continuous improvement in manufacturing KPIs

Audit compliance to the systems and monitor results

Recommend and prioritize capital projects that will drive improvements and sustainable scorecard results

Incorporate digital technologies to deliver breakthrough and/or sustainable results

Model the company values and design the organization to create a culture of customer focus, continuous improvement, thinking clearly, include & empower, and winning as a team

Coordinate routine employee updates on site level performance and key projects

Develop the workforce’s technical, and communication skills to ensure operational performance can be sustained over time and disruptions to customer needs are prevented

Ensure the consistent and thoughtful application of company policies and programs by working closely with Human Resources

Work with the global operations team to set and communicate operating strategy

Prepare thoughtful operational plans, key performance indicator (KPI) targets, and budgets

Work with the finance team to deliver improvements in operating profit and cash flow

Manage stretch assignments based on agreed upon priorities with the VP of Global Operations

Support strategic planning and execution to enhance profitability, productivity, and efficiency for the site(s)

Interact regularly with site-level and global operations leadership teams

Continually investigate and introduce process improvement measures

Qualification

Manufacturing leadershipLean sigmaContinuous improvementSix sigmaIntegrated Business PlanningTechnical communicationB.S. in EngineeringMBAAdvanced degreeCustomer focusTeam leadership

Required

B.S. in Engineering, Technical, Business or closely related field

10+ years of manufacturing leadership experience with multi-site responsibility

Strong speaking and writing skills

Knowledge of lean sigma and history of optimizing manufacturing processes

Demonstrated ability to cultivate a continuous improvement culture

Personality traits – self-starter, results oriented, initiative, sense of urgency, good communications skills, and ability to work with details

Possesses strong tendencies to work in partnership with both colleagues and customers