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AvidXchange, Inc. · 1 day ago

Manager of Supplier Growth & Success, Account Management

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

3+ years exp

AvidXchange, Inc. is a leading provider of accounts payable automation software and payment solutions for middle-market businesses and their suppliers. They are seeking a Manager of Supplier Growth & Success to lead a team of Supplier Account Managers, focusing on driving ePayment adoption and revenue growth through consultative relationships with suppliers.

FinTechPaymentsSaaSTransaction Processing

Responsibilities

Lead, coach, and develop a team of Account Managers

Set clear KPIs, optimize territory allocations, and provide hands-on coaching in discovery, objection handling, and executive-level communication

Guide the team in building account-level business cases and ROI storytelling

Oversee re-engagement strategies for disengaged accounts, ensuring corrective action plans are in place to drive conversion and adoption

Oversee the team’s use of CRM insights and payment mix reports to identify trends

Maintain accurate team-level forecasting and pipeline visibility, designing scalable solutions to address any patterns of underperformance

Partner with Customer Success, Product, and Marketing to resolve friction points in the supplier experience

Serve as the 'voice of the supplier' in strategic discussions to influence our product roadmap and operational enhancements

Qualification

B2B SaaS salesData analyticsTeam leadershipFinTech experienceAccount managementAnalytical rigorCommunication skillsStrategic mindset

Required

3–5+ years of success in B2B SaaS sales or account management

At least 1–2 years in a formal leadership or team lead capacity

Strong ability to interpret data and coach others on forecasting discipline and identifying expansion opportunities

Exceptional written and verbal skills

Ability to influence cross-functional partners

Ability to interact confidently with C-level executives

Proactive and resourceful mindset

Proven ability to motivate individual contributors in a complex, multi-stakeholder sales environment

Preferred

Experience in FinTech, Procurement, or AP/AR/Payments automation

Benefits

18 days PTO

11 Holidays (8 company recognized & 3 floating holidays)

16 hours per year of paid Volunteer Time Off (VTO)

Competitive Healthcare

High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage

100% AvidXchange paid Dental Base Plan Coverage

100% AvidXchange paid Life Insurance

100% AvidXchange paid Long-Term Disability

100% AvidXchange paid Short-Term Disability

Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents

Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents

401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%

Parental Leave: 8 weeks 100% paid by AvidXchange

Discounts on Pet, Home, and Auto insurance

WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers

Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more

Onsite gym fitness center, yoga studio, and basketball court

Tuition Reimbursement up to the federal maximum of $5,250

Hybrid Workplace Flexibility

Free parking

Fully granted from beginning of year, pro-rated if hired mid-year

Must be full-time for at least 3 months

Must be full-time for at least one year