New Era Technology NZ ยท 1 day ago
IT Asset Management Coordinator
San Jose, CA
Full-time
Onsite
New Grad, Entry Level
0+ years expNew Era Technology is a global company committed to creating a workplace where everyone feels valued and empowered. They are seeking an IT Asset Coordinator to support the IT team in delivering IT Asset Management services, focusing on improving user experience and managing PC assets.
Information ServicesInformation Technology
Responsibilities
Coordination of PC inventory located in storage room
Coordinating the outward movement (logistics / courier arrangements) of PCs to users or vendors
Ensuring PCs returned to storage for re-use are imaged and in good working order
Coordinate the inward receipt of PCs returned by users or vendors
Ensure all received PCs are disk wiped, a physical check of the device is performed and hardware diagnostics check is completed
Ensuring that the Asset Management system is updated whenever a PC asset leaves or is returned to the inventory storage
Coordinate, and actively participate in, the disposal of EOL PCs
Segregating PCs found to be faulty and scheduling authorized repairs to attend onsite to complete repairs for PC faults found to be supported under warranty
Obtaining a local quotation for the repair of PC faults that are not supported under warranty
Working with the AM team to determine whether it is economically viable to have a PC repaired
For pre-approved repair costs, arrange for faulty PCs to be shipped to an authorized repair vendor for any PC faults that are not supported under warranty
Lead the monthly Physical Inventory Validation, validating in stock assets against data contained in the asset database
Monitor PC model and accessories inventory levels to ensure sufficient volumes are available for operational support needs
Submit requests for PC models to be ordered when volumes fall below minimum levels
Monitor asset management compliance of support teams
Educate support teams on the correct procedures to follow
End user support / workstation setup
Prepare monthly operations report
Qualification
Required
Minimum 6 months to 1 year of experience working in a similar role
Basic experience in asset management
Basic experience in IT troubleshooting
Excellent written, verbal and interpersonal communication skills
Ability to work independently as well as working autonomous in a team
Proactive and able to think outside the box
Ability to work to tight deadlines whilst managing multiple tasks and maintaining high attention to detail and accuracy
Competent at handling confidential information
Professional and friendly approach to users and vendor relations
Ability to work across IT and Admin functions
Must be physically able to lift and carry IT equipment/boxes up to 15kg
Company
New Era Technology NZ
New Era Technology NZ provides a range of network and IT support, strategic planning, modern workspace, audio and visual, virtual meeting rooms and professional development solutions and services.
51-200 employees
H1B Sponsorship
New Era Technology NZ has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (8)
2023 (86)
2022 (7)
2021 (7)
2020 (2)
Funding
Current Stage
Growth StageCompany data provided by crunchbase