National Charity League, Inc. · 1 day ago
Technology Systems Manager
Plano, TX
Full-time
Hybrid
Mid Level
$60K/yr - $75K/yr
4+ years expNational Charity League, Inc. is a multi-generational philanthropic organization dedicated to community service. The Technology Systems Manager is responsible for overseeing technology operations, ensuring data integrity and system performance while leading technology staff to support organizational goals.
Non-profit Organization Management
Hiring Manager
Tia Kline
Responsibilities
Oversee day-to-day management of laptops and other staff technology devices
Ensure hardware and software are functioning effectively and efficiently
Maintain cybersecurity measures and best practices to protect organizational data
Ensure technology operations are compliant with NCL’s governing documents
Manage cloud-based systems, software applications, and platform integrations
Ensure data integrity across systems and promote alignment between platforms
Lead the adoption of process improvements, automation, and IT service management (ITSM) standards
Lead technology projects from planning to implementation and ongoing support
Ensure projects are delivered on time, within scope, and within budget
Manage relationships with technology vendors and service providers, including software subscriptions and cloud services
Develop and administer the technology budget and perform cost-benefit analyses
Provide technical assistance and support to staff and volunteers
Troubleshoot software and hardware issues, escalating as necessary
Train staff and volunteers on new applications, tools, and workflows
Select, train, and supervise technology staff, ensuring effective performance and professional development
Conduct regular evaluations and ensure alignment with team and organizational goals
Collaborate with cross-functional departments, chapter support teams, and national volunteers on technology adoption and best practices
Some travel may be required
Must be available for on-site meetings as needed
Qualification
Required
Bachelor's degree with an emphasis in technology or a related field required
Minimum of 4 years of experience leading technology operations, preferably in nonprofit, social sector or member-based organizations
Supervisory experience required
Excellent verbal and written communication skills
Strong ability to prioritize work and manage multiple projects simultaneously
Demonstrated project management capabilities and broad technical proficiency
Ability to work collaboratively with staff, chapter support teams, and volunteer leaders, as well as independently
Adaptable to the evolving needs of a growing organization
Proficiency with office systems and fluency with Salesforce Nonprofit Cloud, Google Suite, WordPress, project management tools, and volunteer management systems such as Digital Cheetah
Preferred
Master's degree in technology or a related field preferred
Prior budget management experience preferred
Company
National Charity League, Inc.
We are a multi-generational philanthropic organization of mothers and daughters who volunteer close to three million hours annually to over 6,000 charities in the United States.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase