TA Monroe Digital ยท 3 weeks ago
Account Manager - Digital Marketing
United States
Full-time
Remote
Mid, Senior Level
6+ years expTA Monroe Digital is a B2B agency focused on science-based frameworks and proof-driven solutions. They are seeking a Contract Full-Time Account Manager to act as the primary contact for clients, facilitate communication between clients and the delivery team, and enhance client satisfaction through effective account management.
B2BMarketingSocial Media
Responsibilities
Act as the single point of contact for company clients
Serve as liaison between clients and the delivery team
Identify client needs, maintain a good understanding of client products and their business strategies
Maintain accurate client records, conversation journals, meeting minutes, monthly invoicing and keep track of contract updates and renewals
Develop a thorough understanding of the company products and service offerings to better upsell and cross-sell to clients
Create & document account management processes to maximize efficiency, productivity, client-impact
Get progress reports from the delivery team and present to clients
Monitor client facing tasks and ensure that task descriptions are detailed and accurate
Monitor and ensure that client requests are completed by the delivery team in a timely manner
Meet regularly with other members of the delivery team to discuss progress and strategies for business development
Qualification
Required
3+ years of experience within an agency environment
More than 6 years experience in a Marketing field
Four years of account management experience
Minimum 1 year managing B2B SaaS Clients
Minimum 1 year using cloud based tools like Zoho, Salesforce, ClickUp, Monday, Asana or similar
Minimum 1 year managing USA based clients
At least 2 years experience in Paid Social and Paid Media projects in any capacity
Experience of managing multiple clients simultaneously - corporate clients, small businesses, startups etc
Excellent communication skills, both written and verbal
Good organizational and administrative skills
High Attention-to-Detail skills
Strong work ethics and positive attitude
A tech-savvy proactive mindset, self-starter, self-motivated
Experience working in a high-pressure agency environment
Ability to work independently and as part of the team
Benefits
Flexible schedule and paid time off
Opportunity for Growth
Culture is one of our top priorities. You will find a family at TA Monroe
Company
TA Monroe Digital
T.A.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Alex Gluz
CEO & Founder
Atul Sinha
Chief Operating Officer & Integrator
Company data provided by crunchbase