IHMVCU ยท 2 days ago
Bilingual Teller (Part-Time)
IHMVCU is dedicated to supporting our members' financial well-being by fostering engagement and creating alignment with their goals. We are seeking a member-focused Bilingual Teller who will provide accurate financial transactions and personalized solutions to member needs while creating a welcoming experience for members.
Financial ServicesNon Profit
Responsibilities
Actively listen to members' needs to identify, assess and educate on solutions that may include products and services such as deposit accounts, loans and credit cards
Process a variety of transactions, including deposits, withdrawals, transfers, loan payments, and check cashing accurately and efficiently
Responds to member inquiries regarding the operation of accounts, access to services, resolving account discrepancies, balancing, and reconciling, adding or reducing service features on various accounts, and assisting members to make the most effective usage of service offerings
Follow all cash, dual control and daily work documentation procedures, to include balancing all work and cash drawer daily
Qualification
Required
High School Diploma or equivalent
Professional Bi-lingual skills in Spanish and English is required
High level of integrity and commitment to exceptional member service with genuine desire to help others
Ability to build rapport quickly, actively listen and develop strong member relationships
Strong attention to detail skills and commitment to accuracy
Team-oriented with the flexibility to adapt and support various member needs in a fast-paced environment
Preferred
Additional education in finance, business or related field is a plus
Relative experience in customer support, problem solving and providing quality service is preferred
Benefits
Outstanding training; We are committed to learning new skills and growing personally & professionally
Competitive compensation
401(k) with company match and profit sharing
Paid time off with paid holidays
Life Insurance
Paid Community Volunteering
Education reimbursement
Fitness reimbursement
Health insurance including dental and vision
Flexible Spending Accounts & Health Savings Accounts
Employee Assistance Program (EAP)
Access to fitness center