EOS Hospitality · 1 day ago
Corporate Group & Transient Sr. Sales Manager
Beverly Hills, CA
Full-time
Onsite
Mid, Senior Level
$110K/yr - $130K/yr
5+ years expEOS Hospitality is an established luxury hotel company known for its excellence in hospitality. The Corporate Group & Transient Sr. Sales Manager will focus on driving market share and developing relationships with corporate planners to enhance business opportunities for L’Ermitage Beverly Hills.
Hospitality
Responsibilities
Works collaboratively with the sales team to ensure sales efforts are coordinated and not duplicated
Generate new business, close deals, and increase revenue by soliciting new and existing business, on-site visits and sales tours, and community networking
Identify new business leads by examining local market trends and competition activities
Establish and grow our market share by developing and maintaining relationships with new and existing planners in the corporate transient and group market segments
Manages and develops relationships with key internal and external stakeholders
Conduct performance evaluations, resolve problems, provide open communication, and recommend discipline when appropriate
Ensure training programs are conducted regularly and Company standards of performance are met. Give guidance and counsel staff toward improvement
Organize and/or lead scheduled Sales Department and related meetings
Direct the preparation of reports pertaining to the operation of the Sales Department to include, but not limited to; the annual and monthly Forecast, sales tactical planning, Lead Management System, Booking PACE Reporting, STR report analysis and submitting weekly activity tracking with commentary
Coordinate ongoing research of the travel industry to detect market trends and related information for development of new direct sales strategies
Make reasonable and informed recommendations to improve potential from existing and emerging markets
Establish themselves as a subject matter expert; serves the property by understanding of the Market, business issues, and concerns to offer better business solutions to the operation
Represent the properties to the group market segments as needed to increase market penetration and exceed revenue targets
Develop and conduct persuasive verbal sales presentations to prospective clients
Meet with and entertain clients, some of which will require travel
Establish themselves as a brand ambassador serving the customer by understanding their business, business issues, and concerns to offer better business solutions
Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience
Provides excellent customer service consistent with the daily service of the company
Communicate both verbally and in writing to provide clear direction to the staff
Works collaboratively with the commercial team to promote initiatives
Initiate preparation of computerized annual Sales & Marketing Plan and execute plans as outlined, critically examining and adjusting as deemed necessary by current market conditions
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned
Initiate and sales agreements on the companies behalf, in alignment with property standards
Initiate individual resumes as needed to ensure a seamless guest experience by communicating key information to internal department stakeholders
Qualification
Required
A complete understanding forecasting, selling, Beverly Hills & Los Angeles Comp set
Highly motivated individual who can work independently
Ability to handle confidential information discretely and in the proper manner
Self-starter, and possess excellent presentation skills
Proven track record of successful sales history
Education: 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management or related major preferred
Experience: Minimum 5 years sales experience in luxury hotel environment
Grooming: All colleagues must maintain a neat, and well-groomed appearance (specific standards will be provided)
Travel Requirements: This Sales Manager position has a requirement for business travel
Company
EOS Hospitality
EOS Hospitality is a full-service management company that operates a portfolio of 50+ thoughtfully selected hotels and resorts across the United States.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Simon Mais
Chief Operating Officer
Company data provided by crunchbase