Software Guidance & Assistance, Inc. (SGA, Inc.) · 1 week ago
Guidewire PolicyCenter Analyst
United States
Full-time
Remote
Mid, Senior Level
3+ years expSoftware Guidance & Assistance, Inc. (SGA) is seeking a Guidewire Analyst for a remote opportunity with a premier insurance client. The Guidewire PolicyCenter Analyst will implement, configure, and support Guidewire PolicyCenter solutions, working closely with stakeholders and IT teams throughout the project lifecycle to meet business and underwriting requirements.
Information TechnologyStaffing Agency
Hiring Manager
Tuhina P.
Responsibilities
Gather, analyze, and document business requirements, user stories, and acceptance criteria for PolicyCenter enhancements and implementations
Configure PolicyCenter (product model, line of business, rating, underwriting rules, validations, screens, workflows, user permissions) using PolicyCenter tools (Product Designer, PolicyCenter Studio/configuration)
Design and implement policy data model changes and maintain data dictionaries and configuration artifacts
Work with integration teams to define interfaces between PolicyCenter and other systems (BillingCenter, ClaimCenter, policy portals, CTI, data feeds, EDI), including web services, XML, and messaging patterns
Translate business requirements into technical designs and collaborate with developers on complex Gosu code, plugins, and custom components when necessary
Create and execute test plans, support QA and UAT, coordinate defect management, and ensure acceptance criteria are met
Support data conversion and migration activities (mapping, testing, remediation)
Provide production support, troubleshooting, root cause analysis, and incident resolution for PolicyCenter issues
Participate in system upgrades, patches, and performance tuning for PolicyCenter
Produce and maintain documentation: requirement specs, configuration guides, runbooks, release notes, training materials
Train business users and provide knowledge transfer to operations and support teams
Follow Agile/Scrum or waterfall delivery methodologies and contribute to sprint planning, demos, retrospectives
Maintain compliance with security, audit, and regulatory requirements where applicable
Qualification
Required
3–5+ years of experience with Guidewire PolicyCenter in an insurer or systems integrator environment (experience levels can vary for junior vs senior roles)
Strong understanding of policy administration concepts (policy lifecycle, endorsements, renewals, cancellations, quotes, binder, underwriting)
Hands-on experience configuring PolicyCenter product model, rating, underwriting rules, and UI screens
Experience working with business stakeholders to capture requirements and convert them into configuration or technical solution
Excellent verbal and written communication skills and ability to present to technical and non-technical audiences
Strong analytical and problem-solving skills and attention to detail
Bachelor's degree in Computer Science, Information Systems, Business, Finance, or related field (or equivalent work experience)
Preferred
Experience with Guidewire suite integration: BillingCenter and ClaimCenter
Experience with Gosu, Guidewire Studio, Rule Designer, and PolicyCenter APIs
Familiarity with Guidewire DataHub, InfoCenter, or reporting tools
Prior experience in Guidewire system upgrades and patching
Knowledge of rating engines, actuarial spreadsheets, and rating algorithms
Experience with agile delivery (Scrum) and use of tools like JIRA, Confluence
Guidewire PolicyCenter certification (Associate or Professional) or relevant vendor credentials
Insurance industry experience (personal, commercial, specialty lines) and understanding of underwriting processes and regulatory constraints
Company
Software Guidance & Assistance, Inc. (SGA, Inc.)
SGA is the technology and resource solutions provider driven to stand out. We are a certified women-owned business.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Peter Taylor
CEO
Andrew Gallagher - CCWP
Senior Vice President - Strategic Partnerships
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