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Baystate Health · 2 days ago

Patient Service Representative

Springfield, Massachusetts

Full-time

Onsite

New Grad, Entry Level

$17.63/hr - $29.24/hr

0+ years exp

Baystate Health, Western Massachusetts’s premier healthcare provider, is looking for a Full-time Patient Service Representative to join their experienced Pain Management team in Springfield, MA. The role involves greeting patients, checking in and out, verifying insurances, and managing phone calls and medical documents.

DeliveryFitnessHealth CareHospitalMedical DeviceStaffing Agency

Responsibilities

Greeting patients

Check in and check out

Requesting copays

Verifying insurances

Answering telephones

Faxing medical documents

Qualification

Medical terminologyCustomer serviceMicrosoft OfficeKeyboard skillsBasic mathReadingInterpersonal skills

Required

High School Diploma or GED, required

Great interpersonal skills and able to work in a fast-paced environment a MUST

Medical terminology, keyboard, Microsoft office products, schedule systems, medical records (electronic and paper), billing, basic math, language, reading and writing, customer service

Preferred

At least 6 months in a medical office setting, preferred

Benefits

High-quality, low-cost medical, dental and vision insurance

Generous PTO – up to 25 days in the first year, with scheduled earned increases

Continuing education support and reimbursement

First Time Home Buyers Financial Packages

Farm Share Memberships

403b retirement company match & annual company contribution increase based on years of service

Free money coach advice from a certified professional

Wellbeing programs that include but are not limited to mental, physical, and financial health

Pet, home, auto and personal insurance

Life insurance

Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!

Wellbeing programs that include but are not limited to mental, physical, and financial health