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Advocate Aurora Health · 1 day ago

Data/Analytics Platform System Administrator

United States

Full-time

Remote

Senior Level

$37.50/hr - $56.25/hr

5+ years exp

Advocate Health is the third-largest nonprofit integrated health system in the United States, seeking an IT Data Solutions Systems Administrator for their Enterprise Operational Intelligence team. The role involves maintaining and optimizing analytics infrastructure, supporting BI/reporting systems, and mentoring junior team members to enhance service quality and drive innovation.

Health Care

No H1B

Responsibilities

Independently configure, test, monitor, and maintain analytical and operational BI platforms, systems, and servers to meet operational needs

Monitor analytical and operational BI tools and systems to ensure optimal performance

Monitor the usage of these systems to ensure that content created by developers adheres to policies, standards, and best practices. Train and educate analysts and end users on the usage of BI/reporting tools including managing upgrades/changes in all phases. Create and maintain job aids that support proper usage of BI/Reporting tools

Independently provide support for BI/reporting systems, including maintenance, upgrades, security changes, testing, license provisioning, issue resolution, participating in the on-call pool and supporting project go-lives

Apply security changes to BI/reporting systems, provisioning end user and developer access in accordance with organizational policy. Participate in efforts to consolidate and rationalize security configuration to ensure long-term sustainability, simplicity, and adherence to best practices

Manage the lifecycle of analytics content created on the platforms and systems, auditing the creation of new content to avoid duplication, monitoring usage, and retiring content in accordance with established processes

Provide accurate and complete documentation for all tasks, following industry and organizational standards

Independently manage project work and requests using appropriate tools and methodologies

Stay informed about the healthcare environment, EHR and BI technology, and industry trends to build professional skills and drive innovation

Mentor junior team members and provide expertise in the administration of BI/reporting systems

Qualification

Epic CogitoPowerBISAP Business ObjectsBusiness Intelligence toolsProject managementMicrosoft OfficeAnalytical skillsCustomer serviceCommunication skillsTeam player

Required

Epic certifications appropriate to job function (status of Certified or Accredited)

Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role, and certifications must be obtained within 5 months of starting first Epic class

Bachelor's degree in Computer Science or a related field, or equivalent work experience with Epic Cogito and/or BI tools, is required

Typically requires 5-7 years of experience in Epic applications and Business Intelligence tools

Exhibit strong analytical and logical thinking, creativity, and communication skills

Team player with a positive attitude and a strong commitment to customer service, along with a desire to learn healthcare-related systems and business processes

Familiarity with 3rd party BI tools and administration thereof

Comprehensive knowledge and understanding of both hardware and software

Proficiency with Microsoft Office and productivity tools

Understanding of EHR workflows and administration of the reporting in EHRs

Ability to manage and monitor projects, administer tasks, and communicate key milestones

Preferred

Bachelor's degree in Computer Science or a related field

The following Epic certifications are preferred: Cogito, Cogito Tools Administration, Cogito Project Manager, or any Caboodle or Clarity certifications

Managed and worked on large IT projects in a healthcare environment, particularly in Information Technology

Experience with ServiceNow ITIL and SPM modules

Strong background in data and analytics in the healthcare industry