The Depository Trust & Clearing Corporation (DTCC) · 2 months ago
Senior IT Security Analyst (PAM Support)
570 Washington Blvd, Jersey City, NJ, 07310, US
Full-time
Hybrid
Mid, Senior Level
$50K/yr - $100K/yr
2+ years expThe Depository Trust & Clearing Corporation (DTCC) is at the forefront of innovation in the financial markets, committed to helping employees grow and succeed. The Senior IT Security Analyst will support, operate, and troubleshoot Privileged Access Management (PAM) solutions while gaining exposure to a broad suite of Identity & Access Management (IAM) products.
FinanceFinancial ExchangesFinancial ServicesInformation Technology
Responsibilities
Serve as the first point of contact for PAM-related support issues, providing responsive Level 1 (L1) and Level 2 (L2) customer service to end users
Supervise privileged account activities and respond to incidents, requests, and alerts involving privileged access and authentication services
Triage and resolve PAM operational issues, bringing up sophisticated cases to senior team members or engineering staff as appropriate
Participate in an on-call rotation to ensure coverage during national business hours
Document troubleshooting steps, process changes, and solutions for the knowledge base to support team learning and operational efficiency
Collaborate with the IAM team and cross-functional partners to maintain high standards of customer service and communication
Continuously develop technical skills in PAM and related IAM tools, with mentorship and training provided
Assist with proactive monitoring and maintenance activities to prevent outages or service disruptions within PAM platforms
Provide disaster recovery support for PAM systems, including both planned and unplanned events
Participate in the execution and documentation of disaster recovery procedures to ensure business continuity and rapid restoration of privileged access services
Qualification
Required
2+ years Hands-on experience with any PAM/IAM/Cybersecurity solution
Bachelors' degree in Cybersecurity and/or related experience
Demonstrated curiosity about IT security, particularly in access management and privileged account security
Familiarity with PAM concepts, such as the least privilege, credential vaulting, session monitoring, and access workflows
Demonstrable understanding of Windows Server and Linux environments
Strong troubleshooting, analytical, and organizational skills
Excellent communication skills, both written and verbal
Ability to work independently, follow established processes, and seek guidance when needed
Willingness to participate in on-call rotations aligned to national business hours
Familiarity with customer support ticketing systems or help desk environments
Benefits
Comprehensive health and life insurance and well-being benefits, based on location
Pension / Retirement benefits
Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Company
The Depository Trust & Clearing Corporation (DTCC)
With over 50 years of experience, DTCC is the premier post-trade market infrastructure for the global financial services industry.
5001-10000 employees
H1B Sponsorship
The Depository Trust & Clearing Corporation (DTCC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (119)
2024 (59)
2023 (74)
2022 (84)
2021 (36)
2020 (77)
Funding
Current Stage
Late StageLeadership Team
Frank La Salla
President, CEO and Director of DTCC
E
Edward Cortes
Executive Director
Recent News
2026-01-09
Company data provided by crunchbase