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SolarWinds · 1 day ago

Sales Development Representative - ITSM

Austin, TX

Full-time

Onsite

Entry Level

1+ years exp

SolarWinds is a people-first company focused on enriching the lives of its employees and customers. They are seeking a Sales Development Representative to drive lead generation and sales of their IT management software, leveraging technical knowledge to develop new sales opportunities.

Cloud ManagementDevOpsInformation TechnologyIT InfrastructureManagement Information Systems

Responsibilities

Execute activities for prospecting, lead generation, and selling of SolarWinds products to existing customers

Qualify inbound and outbound leads

Understand customer requirements and effectively communicate the SolarWinds value proposition

Respond to customer inquiries via phone and e-mail, assist potential customers during the product evaluation process, create quotes and new customer accounts, co-ordinate with distribution and channel partners, and proactively sell into the installed base

Manage, maintain, and communicate accurate customer and pipeline records within Salesforce and to sales leadership

Submit accurate and timely commits on a weekly and monthly basis

Conduct online product demonstrations to potential customer audiences that are both technical and non-technical

Identify and develop new business through channel partners

Provide market feedback to include customer priorities and needs