DSA Doors · 1 day ago
Inside Sales Representative
Raleigh, NC
Full-time
Onsite
Entry Level
2+ years expDSA Doors is growing, and they’re looking for a friendly, detail-oriented Inside Sales Representative to join their Raleigh team. This role involves helping customers with quotes, pricing, product details, and order updates while supporting the custom project team on unique orders.
Building MaterialConsultingManufacturing
Responsibilities
Be the first point of contact for customer calls and emails
Prepare and send quotes, pricing, product info, and lead times
Enter accurate customer orders in the CRM/ERP system
Provide updates on order status, shipping, or changes
Look for opportunities to upsell or add complementary products
Keep detailed notes in the CRM for visibility and follow-up
Coordinate with the sales team to ensure a smooth customer experience
Send samples, catalogs, or product information as needed
Assist the Custom/Project Sales team with non-standard or unique customer requests
Help prepare custom quotes, RFQs, and submittals
Coordinate with Engineering, Operations, and Customer Service for accurate project details
Track project timelines and ensure customers receive updates
Support smooth handoffs from quote to production
Qualification
Required
Associate degree or experience in inside sales or customer service
Strong communication skills and a customer-first mindset
Comfort working in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Ability to stay organized, work efficiently, and manage multiple tasks
Associates degree or previous experience in customer service or inside sales
Proficient in Microsoft Office: Outlook, Excel, Power Point, Word
Strong communication & presentation skills, influencing, negotiating, analytical thinking, time management skills are essential
Preferred
2+ years inside sales or customer service experience in selling doors or building materials industry
CRM and ERP experience
Benefits
Celebrations and gatherings
Recognition program
Team approach
Company
DSA Doors
DSA Doors manufactures over thirty collections of standard and custom exterior wood doors for a network of dealers all over the country.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase