Boundless · 1 day ago
Graphic Designer
Boundless Network is seeking a motivated and detail-oriented Junior Account Manager to join their dynamic team in the promotional products industry. The role involves supporting senior account managers with client account management, assisting in sourcing promotional products, and ensuring excellent customer service to contribute to client retention and satisfaction.
AdvertisingMarketingSocial Network
Responsibilities
Support senior account managers with client account management, including order processing, project tracking, and client communications
Assist in sourcing and recommending promotional products that align with clients’ branding and marketing objectives
Help coordinate product samples, quotes, and presentations for client meetings
Monitor order status and proactively communicate updates to clients and team members
Ensure accurate and timely documentation of all client interactions and transactions in the CRM system
Contribute to client retention and satisfaction by providing excellent customer service and resolving issues promptly
Qualification
Required
Bachelor's degree in business, marketing, communications, or related field preferred
1+ years of experience in account management, customer service, or sales (internships or related experience welcome)
Strong organizational, communication, and interpersonal skills
Detail-oriented with the ability to multitask and prioritize in a fast-paced setting
Proficient with Microsoft Office Suite; experience with CRM systems a plus
Interest in the promotional products industry and a willingness to learn
Preferred
Knowledge of Shopify, Salesforce, or Netsuite a plus
Benefits
Medical, dental and vision insurance
Paid vacation, sick, and personal time
401(k) with matching
An abundance of cool swag!
Company
Boundless
We believe promotional products should be easy and with Boundless, it is.