Delaware Technical Community College · 5 months ago
Administrative Assistant - Administrative Support Center
Delaware Technical Community College is seeking an Administrative Assistant for their Administrative Support Center. The role involves providing advanced administrative support to supervisors and staff, ensuring smooth daily operations and managing sensitive information.
Higher Education
Responsibilities
Acts as a liaison between supervisor and faculty, other departments, students, and the public and provides guidance on routine and some non-routine matters. Collects and compiles data for reports and provides supporting documentation
Composes, formats, and types memoranda, correspondence, and reports. Prepares financial/legal documents, contracts, cases, charts, and similar materials using technology while maintaining appropriate confidentiality
Reviews and routes incoming mail; composes reply for employer’s signature; maintains a follow-up filing system on correspondence; orders supplies for department/division; may forward copies of correspondence to others for their information and response, on behalf of supervisor
Supports department/division by providing routine information to callers, transfers calls to appropriate official, and schedules appointments for supervisor resulting from public contact. Greets visitors, ascertains nature of business, and directs visitors to appropriate staff person
Arranges details for department/division meetings, conferences and events, and travel, including but not limited to schedules, reservations, location, taking minutes, and guest seating
Establishes and maintains complex filing system for the unit, using traditional paper filing and digital filing using various technology. Keeps a variety of department/division records, such as staff time and leave, attendance, and financial documents. Establishes and maintains accounting procedures for divisional budget as allocated by department/division
Analyzes routine operating practices and procedures related to workflow, cost reduction equipment, and supply utilization, etc. to ensure smooth and efficient office operation and makes recommendations for change when necessary
Tracks budget expenditures and performs research and other duties related to budget preparation including but not limited to registrations and payments for students, processing travel requests, including calculating mileage, and researching rates and lodging allotments. Collects receipts and reconciles credit card
May supervise, train, or provide guidance and support to other clerical employees and/or College Work Study students
Performs other related duties as required
Qualification
Required
Associate's degree in a relevant field and two (2) years of responsible administrative support experience; or other equivalent combination of education and experience
Knowledge of administrative principles and procedures
Knowledge of accounting, fiscal policies, and guidelines
Knowledge of division operations, services, programs, and campus organization
Knowledge of applicable policies, procedures, laws, regulations, or requirements
Knowledge of word processing, spreadsheet, and database software
Excellent interpersonal, communication, decision-making, critical thinking, and organizational skills
Skill in searching files and records for information
Skill in recording and compiling data accurately
Ability to oversee the work of clerical/support employees
Ability to read, apply, and explain rules, regulations, policies, and procedures
Ability to exercise discretion in the handling of confidential information
Ability to communicate effectively, both orally and in writing, and relate to a diverse population in a multicultural environment
Company
Delaware Technical Community College
Delaware Technical Community College is a statewide multi-campus community college committed to providing affordable, open admission, post-secondary education that is relevant and responsive to labor market and community needs.