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Hamilton County, Ohio · 5 days ago

Case Manager (Service & Support Administrator), Developmental Disabilities Services (4649-66)

Cincinnati, OH

Full-time

Hybrid

Entry Level

$26/hr - $32.50/hr

1+ years exp

Hamilton County, Ohio is dedicated to empowering individuals from all walks of life through their Developmental Disabilities Services. The Case Manager (Service & Support Administrator) will facilitate service plan development, coordinate resources, and ensure compliance with regulatory requirements while supporting individuals in achieving their goals.

GovernmentNon ProfitOffice Administration

No H1B

Responsibilities

Facilitates individual and family service plan development, assigning responsibilities among team members and coordinating goal implementation

Assists in identifying, selecting, and obtaining/maintaining services, support, and benefits; serves as the primary contact for assigned individuals and families

Ensures timely and accurate documentation adherence to regulatory requirements with supervisory support

Monitors individual plans for compliance and service quality, communicating rights to individuals

Prepares case notes, reports, evaluations, and summaries while maintaining confidentiality

Collaborates with staff to problem-solve, identify resources, and address service gaps

Complies with relevant state and local guidelines for reporting abuse, neglect, and incidents

Attends meetings and conferences for best practices, participating in relevant division, agency, local, and state meetings

Maintains required licenses and certifications

Travels for service planning and monitoring in line with agency procedures

Performs additional assigned duties

Qualification

Bachelor's degreeDevelopmental DisabilitiesCustomer serviceWritten communicationVerbal communicationTeam collaborationProblem-solvingOrganizational skillsConfidentiality

Required

Bachelor's degree required, a degree in psychology, special education, human services, or related field preferred

Must be able to pass criminal background checks, driver's abstract, and various abuser registry checks

Have a passion for improving others' lives, demonstrated through superior customer service

Possess excellent written and verbal communication skills and an appreciation for the work behind providing social services to the community

Value a purpose-driven culture, supportive team members, and organizational commitment to growth and innovation

Preferred

One (1) year of experience working with individuals with Developmental Disabilities in a vocational, residential, case management, treatment program or equivalent preferred

Benefits

One week of paid vacation and one year of sick day accrual immediately allocated upon hire.

3 personal days provided per year, prorated with employee start date.

Starting vacation accrual of 3 weeks per year.

Sick time accrued at 15 days per year after first year of employment with an unlimited accrual.

Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Wellness Incentives, robust Employee Assistance Plan, access to Free Medical and Rx through Marathon Health, and more!

Ohio Public Employees’ Retirement System, which includes a 10% employee contribution and a 14% employer contribution.