Hy-Vee, Inc. · 3 weeks ago
Aisles Online Service Manager
West Des Moines #3, Jordan Creek Pkwy, West Des Moines, IA
Full-time
Onsite
New Grad, Entry Level
0+ years expHy-Vee, Inc. is a grocery store chain committed to providing excellent customer service. The Aisles Online Service Manager is responsible for managing daily operations, supervising employees, and ensuring customer satisfaction in the Aisles Online department.
Organic Food
Responsibilities
Adheres to company policies and store guidelines
Reports to work when scheduled and on time
Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call including taking customers’ orders
Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork
Provides prompt efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important person
Smiles and greets employees in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the center
Makes an effort to learn customers' names and to address them by name whenever possible
Assists in customer relations and handles customer complaints as needed
Supervises and directs the work of all employees
Organizes and plans labor usage for efficiency and cost control
Maintains in-house quality control including cleaning, handling of equipment and merchandise
Communicates with supervisors regarding labor needs, receiving, storage, rotation and delivery issues
Responds to questions and issues from employees and customers
Attends and participates in meetings
Maintains employee records and documents employee interactions
Performs other job related duties and special projects as required
Trains new employees
Completes employee performance reviews and participates in productivity reviews
Qualification
Required
Must have the ability to use logical or scientific thinking to solve problems and with several abstract and concrete variables
Must have the ability to do arithmetic, Algebraic and Geometric calculations
Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects
Must be able to be on feet (standing and walking) for 6-8 hours a day
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions
Preferred
High school graduate or equivalent education preferred
6-months to 1-year similar or related job experience preferred
Company
Hy-Vee, Inc.
Hy-Vee, Inc.
10001+ employees
H1B Sponsorship
Hy-Vee, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (2)
2023 (1)
2022 (3)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$0.01MKey Investors
Renewable Fuel Infrastructure Program
2025-06-13Grant· $0.01M
Leadership Team
Jeremy Gosch
Chairman of the Board/CEO
D
Donna Tweeten
President
Recent News
Corridor Business Journal
2025-12-30
Morningstar.com
2025-12-17
2025-11-04
Company data provided by crunchbase