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Macy's · 1 day ago

Site Merchandising Associate

New York, NY

Full-time

Onsite

Mid Level

$79K/yr - $132K/yr

3+ years exp

Macy's is a storied company that has been a part of American culture for over 160 years. The Site Merchandising Associate supports site operations and merchandising functions, enhancing the online shopping experience through data consistency, optimization strategies, and collaboration with various teams.

Consumer GoodsFashionRetail

Responsibilities

Ensure data consistency across all customer touchpoints and devices. Establish best practices based on competitive landscape and assist in promotion execution, brand shop execution, and facet and browse optimization

Optimize product detail pages, including size and fit information, attribution, tagging, page layout, images, reviews, and CGC

Manage taxonomy optimization, including header fly-outs and left-hand navigation. Collaborate with SEO and UX teams to develop best practices

Optimize on-site search by addressing failed search terms and acting on trending phrases and key brands

Enhance event execution by optimizing promo codes, PWPs, GWPs, sequencing, and boosting

Drive affiliate and SEM performance through weekly submissions of top-performing offers

Identify online opportunities to increase sales, conversion, and profit performance

Collaborate with merchant teams to understand business strategy, objectives, and priorities

Prepare and present quarterly business reviews (QBRs) to optimize taxonomy and search strategies, including competitive deep dives. Provide insights and strategies for the best online experience

Foster strategic cross-functional relationships with merchants, marketing, creative production, production, and internal site merchandise partners to leverage resources and establish best-in-class event execution

Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis

Work with business intelligence, experimentation, and relevancy teams to understand and develop comprehensive strategies for site audits

Assist with training and developing assistants and trainees on the team. Share best practices across site merchandising to support overall team growth

Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

In addition to the essential duties mentioned above, other duties may be assigned

Qualification

Data AnalysisTechnical ProficiencyProject ManagementCross-Functional Relationship BuildingInnovationCompetitive AnalysisProduct/Project OwnershipCollaborationPresentation SkillsCreativeStrategic ThinkingTechnical Communication