Administrative & Operations Support jobs in United States
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Salient · 1 day ago

Administrative & Operations Support

Salient is a fast-growing technology company building software for financial services teams. The Administrative & Operations Support role is essential for ensuring smooth day-to-day operations, handling customer communications, and supporting document workflows.

Artificial Intelligence (AI)AutomotiveFinanceFinancial ServicesInformation TechnologyInternet

Responsibilities

Answer inbound phone calls regarding account-related information from customers
Provide clear, friendly, and professional responses, referring to information on internal systems and documentation
Explain timelines, next steps, and basic information to callers
Escalate complicated questions/feedback when needed
Prepare and send documents for signature
Track document completion and follow up as needed
Help ensure routine workflows move forward on time
Review and route inbound emails
Handle simple exceptions or edge cases
Maintain accurate notes and provide feedback on recurring issues

Qualification

Clear communication skillsOrganizedDetail-orientedCalm demeanorProfessionalism

Required

Clear spoken and written communication skills
Comfortable speaking on the phone
Organized, detail-oriented, and dependable
Calm and professional demeanor
No prior industry experience required

Benefits

Medical, dental, and vision coverage
A generous 401(k)
Catered lunches

Company

Salient

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Salient is an AI-driven loan servicing platform built specifically for consumer finance and auto lending industries.

Funding

Current Stage
Early Stage
Total Funding
$60.5M
Key Investors
Andreessen HorowitzY Combinator
2025-07-28Series A· $60M
2023-04-05Pre Seed· $0.5M

Leadership Team

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Mukund Tibrewala
Co-Founder & CTO
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Company data provided by crunchbase