Continental Properties ยท 2 months ago
Resident Relations Manager
Continental Properties is looking for an enthusiastic and customer-centric Resident Relations Manager to join their team at the Authentix Cottage Grove residential apartment community in Cottage Grove, WI. The role involves leading the successful operations of the community, focusing on resident satisfaction, leasing activities, financial reporting, and marketing.
HospitalityReal EstateReal Estate Investment
Responsibilities
Manage accounting and financial matters, e.g., collecting rent, posting payments, processing final account statements, updating monthly financial statements, and managing delinquencies
Meet with current and prospective residents to address issues
Help increase resident renewal rates and organize resident events
Qualification
Required
Two plus years of apartment leasing experience required; resident relations manager experience desired
Experience with Fair Housing Regulations and experience managing delinquencies
An unmatched commitment to customer service
Ability to work overtime and a non-traditional schedule including evenings, weekends, and holidays
Individuals will perform a combination of sedentary desk work and touring the community for a period of 8 hours
Some communities will have stairs in select units
In addition, you will need to use a computer, telephone and other office equipment to perform tasks
Benefits
Career Growth
Mental Health & Wellness
Balance
Community & Connection
Culture of Belonging
On-Site Living
Performance Incentives
Industry-Leading Benefits
Family Support
Company
Continental Properties
Continental Properties develops, owns, and operate high-quality apartments and retail and hospitality real estates.
Funding
Current Stage
Late StageRecent News
Morningstar.com
2025-11-04
BizTimes Milwaukee
2025-07-09
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