LanceSoft, Inc. ยท 1 month ago
IT Asset Management Specialist
Heathrow, FL
Full-time
Hybrid
Mid Level
$30/hr - $32/hrLanceSoft, Inc. is seeking an IT Asset Management Specialist to oversee the full lifecycle of IT hardware and related accessories. The role involves managing asset requests and inventory controls, ensuring efficient deployment and accurate tracking of IT assets to meet business and compliance requirements.
Information Technology
Responsibilities
Process ServiceNow tickets for:
New hire deployments using available in-stock hardware for Day 1 readiness
Device change requests due to job role updates, requirement changes, or VPapproved requests
Break/fix replacements, minimizing employee downtime
Accessory requests (e.g., monitors, docking stations, keyboards, headsets, mice)
Update the CMDB promptly and accurately after fulfillment of each request
Collaborate with IT L1/L2 teams to support imaging, configuration, and troubleshooting as required
Manage refresh cycles (every 5 years, with 4 years in warranty and 1 year out of warranty)
Oversee asset recoveries for terminated employees, refresh returns, and break/fix scenarios
Coordinate asset cleaning, sanitization, repair, redeployment, or retirement/disposal as appropriate
Maintain accuracy of lifecycle data in ServiceNow and related systems
Monitor and maintain inventory of laptops, desktops, accessories, and peripherals to support proactive deployment
Submit orders on time with awareness of vendor lead times, ensuring no disruption to business needs
Track assets in and out of stock; reconcile inventories regularly
Work with Endpoint Engineering to validate model selections for Mac and Windows devices, accessories, and peripherals
Manage vendor relationships, participate in vendor/asset review meetings, and escalate as needed for delivery or warranty issues
Generate and maintain Business Objects (BO) reports, asset lifecycle reports, and financial/accounting/audit reports
Deliver accurate, timely insights to IT leadership around asset utilization, refresh readiness, and accessory demand patterns
Ensure asset management activities conform to ITIL best practices, SOX/audit requirements, and internal company policies
Qualification
Required
Strong organizational skills with the ability to balance daily ServiceNow-driven tasks alongside strategic lifecycle management
Proven experience in IT Hardware Asset Management, preferably in enterprise-scale environments
Familiarity with ServiceNow (Asset/CMDB modules), ITIL principles, and lifecycle governance
Proficiency with Excel, Business Objects, or equivalent reporting/analysis tools
Vendor and procurement management expertise, including SLA review and escalation
Strong communication skills, both written and verbal
Familiarity with Intune and JAMF management systems
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
Founded in 2000
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase