FocusOne · 4 days ago
Mortgage Servicing: Systems Admin & Reporting Specialist
Houston, TX
Full-time
Hybrid
Mid Level
3+ years expFocusOne is a company that specializes in mortgage servicing, and they are seeking a Systems Admin & Reporting Specialist. This role involves managing loan software programs, overseeing vendor relationships, and developing dashboards and reports to meet the needs of the Mortgage Servicing team and its partners.
Financial Services
Responsibilities
Design, develop, and publish dashboards and reports tailored for internal department and client needs
Set up, scheduling, and distribution of canned reports in MSP, the system of record
Establish naming conventions and standardization/retention protocols for ease of team use and retention
Ad hoc reporting requests of Credit Union partners, Regulators, and Investors
Establish ticketing system to assist in the administration of reporting requests
Monitor system of record fixes/enhancements for coordination with team members, procedure updates, and needed client communication
Primary Access security administrator for all servicing-related systems, vendors, and portals
Oversight of the vendor relationship responsible for the bursting and distribution of canned client system reports
Oversight of the vendor relationship responsible for QC Oversight of the Servicing function. Ensuring timely delivery of transaction files to ensure testing as required by agency guidelines
Collaborate closely with partner Credit Unions to provide status updates and requested reporting
Administers testing and rollout of upgrades and releases prior to uploading to production
Continuously seek process improvement, including streamlining and automating of manual processes
Qualification
Required
+ Bachelor's degree or related experience required
+ 3 to 5 years of mortgage Servicing experience
+ Proficiency in MS Office and advanced Excel skills
Attention to detail
Problem-solving and strong organizational skills
Ability to work independently and manage time effectively
Effective communication and collaboration skills
Preferred
Prior MSP experience is a plus
Benefits
Comprehensive benefits package including medical, dental, life, and disability coverage.
401(k) with employer match
Business-casual environment with growth and advancement opportunities.
Company
FocusOne
To better represent our dedication to credit unions and singular focus to help our owners and partners thrive in today’s extremely competitive finance landscape, we have rebranded as FocusOneTM.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Adrian Dominguez
President & CEO
Kurt Howard
Chief Operating Officer
Company data provided by crunchbase