Bosselman Enterprises · 1 day ago
Hotel Front Desk Clerk
Bosselman Enterprises is seeking a Hotel Front Desk Clerk to join their team. The role involves welcoming guests, handling transactions, and ensuring a pleasant experience for all visitors at the motel.
Transportation
Responsibilities
Ensure uniform and personal appearance is clean, professional and falls within brand standards as well as the Bosselman handbook
Greet and register guests
Collect the proper payment including any cash deposits
Answer phones in a friendly manner by stating the Hotel name, city and your name
Take reservations via phone or walk-in
Keep work area clean, stocked, and organized at all times
Brew and serve coffee as needed
Strip linens and towels from the rooms as soon as guests check out
Sort and begin laundry as it arrives in the laundry room
Ensure the lobby and laundry area is clean and in working order
Keep employee restroom and lobby restrooms maintained
Perform all laundry functions including sorting, washing, drying and folding
Set up and verify all wake-up calls
Balance all invoices, cash and check transactions upon end of shift
Handle guest relations in a professional manner
Attend all scheduled department meetings
Complete all shift duties by the end of each shift
Practice all company safety procedures to ensure a safe environment for employees and customers
Perform light shoveling and salting of sidewalks and entryways during winter season
Complete in a timely manner any extra duties assigned by the manager
Complete all brand standard training
Complete all Bosselman LMS training
Provide friendly and competent customer service with a smile
Report for work in a timely manner when scheduled with regular and consistent attendance
Assisting in other duties, as assigned in a timely manner
Qualification
Required
Must be able to work well with others and independently
Must have reliable transportation and phone
Must have basic computer skills
Must be available to work holidays, weekends, or any time needed
Must be able to communicate in English. – IF APPLICABLE
Able and willing to deliver friendly, courteous, and prompt customer service
Able and willing to work cooperatively with other team members
Preferred
Motel/hotel, retail or guest service experience preferred
Benefits
Paid vacation
401K and matching contributions
Health, dental and vision insurance
Short and long term disability insurance
Life insurance
A clearly defined path for growth
On-demand pay with PayActiv (access to earned but not yet paid wages)
And much more!