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Limelight Hotels · 1 day ago

Part Time Ski Valet - Limelight Snowmass - Winter

Snowmass Village, CO

Part-time

Onsite

Entry Level

1+ years exp

Limelight Hotels by Aspen One provide authentic and contemporary connections to their communities and the adventures that surround them. The Ski Valet stores and retrieves guest ski equipment while maintaining efficient shop operations and providing excellent customer service.

Hospitality

Responsibilities

Provide fast, accurate and appropriate storage and retrieval of a variety of winter sports equipment

Greet guests and maintain a friendly and helpful attitude when dealing with guest needs

Act independently to assure efficient, clean and organized shop/facilities operations at all times

Maintain a broad knowledge base adequate to answer all guest equipment-related queries as well as a variety of resort-wide information

Acquire and retain detailed Rental and Retail product knowledge to best serve guests

Utilize great attention to detail in the completion of all tasks and in supporting daily shop operations

Run skis and snowboards over waxing equipment when required

Comply with required risk management and indemnification procedures

Other duties as assigned

Qualification

Customer service experienceRental shop experienceBilingual skillsProblem-solving skillsAttention to detailProductSafety proceduresMulti-taskInterpersonal skillsWork independently

Required

High School Diploma or equivalent required

Knowledge of product or service

Knowledge of companies fire and safety procedures

Strong knowledge of surrounding town and areas

Basic industry terminology

Proficiency in communicating clearly both verbally and in writing to team members

Knowledge of company policies and procedures

Strong problem-solving and critical-thinking skills to address guest inquiries and resolve concerns promptly

Active listening and interpersonal skills to personalize the guest experience

Ability to act professional in a fast-paced environment

Strong attention to detail

Ability to understand written and verbal English

Ability to work independently with minimal supervision

Ability to work effectively in team settings, contributing positively to group dynamics

Report to work in compliance with grooming standards

Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels permit

Ability to multi-task and to control a busy environment

Ability to stand, walk or be on your feet for extended periods of time. Kneeling and bending may be required

Must be able to frequently lift, push or pull up to 25 lbs. individually or with assistance (weight limits can vary according to position, but no more than 50 lbs.)