Client Service Associate I jobs in United States
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JPMorganChase · 2 weeks ago

Client Service Associate I

position8181 Communications Pkwy Bldg B, Plano, TX, 75024, US
timeFull-time
remoteOnsite
seniorityEntry Level
date2+ years exp

JPMorganChase is one of the oldest financial institutions, offering innovative financial solutions globally. The Client Service Associate will manage client relationships, resolve requests, and collaborate with internal stakeholders to enhance treasury and cash management services.

Asset ManagementBankingFinancial Services
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Manage client relationships, addressing issues that arise with our treasury and cash management products and services, ensuring client satisfaction and retention
Apply innovative techniques to enhance the efficiency and resilience of our operating platform, contributing to the continuous improvement of our services
Establish and maintain productive relationships with internal stakeholders, to drive mutually beneficial outcomes and adjusting approach based on needs and circumstances
Leverage data and tech literacy to collaborate with Technology and Business teams, assisting in the implementation of new technology to create a competitive advantage
Participate in project management activities, including planning, execution, and addressing concerns with sponsors and impacted parties, ensuring project objectives are met

Qualification

Client relationship managementProcess improvement techniquesDataTech literacyProject managementAnalytical skillsMicrosoft Office SuiteCommunication skills

Required

Minimum of 2 years of experience or equivalent expertise in managing client relationships and/or internal stakeholders
Demonstrated experience in applying innovative techniques for process improvement, with a focus on enhancing operational efficiency and resilience
Proven ability to establish and maintain productive relationships with internal stakeholders, with a track record of driving mutually beneficial outcomes
Experience in leveraging data and tech literacy to collaborate with Technology and Business teams, particularly in the implementation of new technology
Experience in managing projects, including planning, execution, and addressing concerns with sponsors and impacted parties
Advanced analytical and problem solving skills, with the ability to assess situations and develop effective solutions
Strong written and verbal communication skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), with a focus on reviewing Data, reports, and creating presentations to support client service activities

Preferred

Mentor team members to enhance their skills and foster a collaborative service environment
Engage in strategic planning to align client services with organizational goals and client needs
Collaborate with cross-functional teams to ensure seamless client service operations
Build and maintain strong client relationships to support long-term business success
Experience in managing projects, including planning, execution, and addressing concerns with sponsors and impacted parties
Bachelor's degree and/or equivalent work experience

Benefits

Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching

Company

JPMorganChase

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With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
dateFounded in 2000
location
New York, New York, USA
people-size10001+ employees
web-link
https://www.jpmorganchase.com/

H1B Sponsorship

JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)

Funding

Current Stage
Public Company
Total Funding
unknown
1998-02-01IPO

Leadership Team

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Allison Beer
CEO of Card Services and Connected Commerce
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Dan Mendelson
CEO, Morgan Health
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