Zurich Cover-More · 1 day ago
Entry Level Claims Adjuster
Stevens Point, WI
Full-time
Hybrid
Entry Level
1+ years expZurich Cover-More is a leading travel insurance and assistance provider, protecting over 20 million travelers annually. The Claims Adjuster role involves assessing and investigating travel-related claims, ensuring timely resolutions while providing exceptional customer support throughout the claims process.
Insurance
Responsibilities
Provide exceptional customer support to claimants throughout the claims process
Spend 50-75% of your time conversing with stakeholders to ensures claims are efficiently brought to a final resolution within 30-45 days
Assess new and existing claims for coverage, conduct claim investigations and establish clear claim action plan for timely claim resolutions
Communicate with claimants using empathy to gather necessary documentation
Apply policy guidelines to determine coverage and claim validity
Maintain detailed claim records within the internal claims systems
Comply with all statutory and regulatory requirements in all applicable jurisdictions
Qualification
Required
1-2 years of customer service experience
Be eager to learn new skills within the claims and insurance industry
Excellent written and verbal communication skills
An eye for details, supporting thorough investigations and precise documentation
A willingness to obtain your State Specific Adjuster Licensing within 6 months of employment
Live within 150 miles of Stevens Point, WI and willing to commute into the office 2-3 days per month
Benefits
Regular annual and personal leave benefits
Volunteer leave
Comprehensive paid parental leave scheme
Competitive high-deductible health plan
EAP programs
Access to health and well-being activities
401(k) program with employer matching
Company
Zurich Cover-More
Zurich Cover-More is one of the world’s largest travel insurance and assistance providers.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase