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Greenbrook Medical · 2 days ago

Chief of Staff

New York, NY

Full-time

Hybrid

Lead/Staff, Director/Executive

$150K/yr - $175K/yr

4+ years exp

Greenbrook Medical is dedicated to providing high-touch, relationship-based primary care for seniors. The Chief of Staff will work closely with senior leadership to drive strategic initiatives, support clinic teams, and enhance operational effectiveness within the organization.

Health CareHospitalMedical

Responsibilities

Lead annual and quarterly goal-setting processes (OKRs), ensuring alignment across all teams

Plan and facilitate team offsites and team goal development sessions

Track and report progress on key goals, proactively identifying and removing blockers

Run weekly leadership meetings: manage agendas, ensure pre-read materials are shared, and drive swift, informed decision-making

Design and manage internal communications systems (e.g., Central Team huddles, All-Hands) to keep the team informed and aligned

Champion transparency, celebrate wins, and foster a culture of continuous improvement, especially in a hybrid environment

Develop materials for quarterly board meetings, document key takeaways, and ensure follow-through on action items

Own company-wide KPI development, tracking, and dashboard management

Run Monthly Business Reviews and other performance forums to drive operational excellence

Partner cross-functionally to understand business needs, improve data access, and identify opportunities for operational improvements

Become a subject-matter expert on internal data sources and tools, advising leadership on their use and potential

Lead high-impact strategic projects in partnership with the CEO and other functional leaders

Drive initiatives such as: Health system integration projects (Growth, Medical, Clinical Ops), New clinic launches, including working group management and playbook creation, Geographic expansion research and payer strategy support, Evaluation and implementation of clinical tools and RevOps KPIs, Incentive program review and alignment with performance metrics, Population health analyses and protocol development

Serve as a trusted partner to the CEO, CMO, VP of Operations, VP of Population Health and Growth, and other executives, helping prioritize and execute initiatives that move the organization forward

Provide support with fundraising efforts, including data gathering, material preparation, and investor communications

Ensure 100% of departments submit and align on quarterly OKRs on time, and that leadership has visibility into cross-functional dependencies and progress

Improve internal decision-making velocity by facilitating structured leadership meetings and tracking progress via a quarterly leadership survey

Support data-informed strategic decision-making across the company by owning (a) our reporting & analytics and (b) the forums in which we leverage that reporting & analytics to make business decisions (Monthly Business Reviews, Quarterly Business Reviews, ad hoc performance forums, etc). Success measured via quarterly leadership survey

Lead special projects and define success metrics for those projects that will inform Chief of Staff’s quarterly OKRs & KPIs

Qualification

Healthcare operationsData analysisProject managementStrategic planningCross-functional collaborationTrust buildingEffective communicationOrganizational skillsProblem-solvingAdaptability