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Houston Methodist · 1 day ago

Director Business Development & Operations Integration

Sugar Land, TX

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Houston Methodist is a leading healthcare provider, and they are seeking a Director of Business Development and Operations Integration. This role focuses on increasing utilization of hospital services through education, marketing, and operational excellence, while overseeing departmental staff and ensuring compliance with regulations.

Health CareMedical

Growth Opportunities

Responsibilities

Increasing outpatient and inpatient utilization of hospital services by educating and informing physicians and physician office personnel and other health care entities about the services offered by Houston Methodist

Marketing services to the primary and secondary service areas

Providing support for a hospital-wide decision support framework that enhances and optimizes organizational effectiveness and efficiency

Overseeing the activities of the department staff to ensure quality, productivity, functional excellence, and efficiency to accomplish strategic and operational objectives

Accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions, coaching, and counseling employees on work-related performance

Developing and implementing policies and procedures to ensure a safe and effective work environment

Ensuring training, monitoring, and operations initiatives are implemented to secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations

Directing, developing, and implementing strategic and operational/high-level projects and processes either through independent work or through the facilitation of work teams

Overseeing management of and ensuring development for staff to meet overall objectives in terms of quality, service, and cost-effectiveness

Providing leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings and performance appraisals

Identifying opportunities and taking action to build strategic relationships between one’s area and other areas, teams, departments, and units to achieve business goals

Driving department service standards and activities to impact department and/or system score for patient/customer-based satisfaction

Partnering with executive leadership on system-wide initiatives and recommending opportunities for implementation of operational and business development best practices

Analyzing and assessing present and future needs, trends, challenges, and opportunities related to hospital operations

Ensuring a safe and effective working environment; monitoring and revising the department safety plan and/or accreditation/regulatory required safety guidelines

Employing a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow

Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance

Monitoring key operational indicators including financial and quality metrics, assessing current performance, and developing action plans to achieve optimal performance

Developing and managing department operational and capital budgets, approvals, and ongoing maintenance of the department(s)

Creating department strategies to achieve financial target and staffing needs through optimizing productivity and resource efficiency

Identifying and implementing innovative solutions for practice or workflow changes to improve department, entity, or system operations

Qualification

Strategic PlanningRegulatory KnowledgeBudget ManagementLeadershipAnalytical SkillsInterpersonal SkillsCommunication SkillsProject ManagementCustomer ServiceFlexibilityTeam LeadershipProblem SolvingAdaptabilityPositive AttitudeConfidentiality

Required

Master's degree

Five years of progressively responsible experience in applicable field, of which two years must have been in a people management role

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security

Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization

Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved

Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills

Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences

Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes

Demonstrates highly effective communication skills—strong written communications and platform presentation abilities

Ability to work effectively in a fast-paced environment

Demonstrates flexibility and adaptability in the workplace

Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership

Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented

Proficiency in spreadsheet, word processing, and presentation software

Maintains a positive and supportive attitude and demeanor

Professional handling of exposure to confidential/sensitive information

Knowledge of Centers for Medicare & Medicaid Services (CMS), Department of State Health Services (DSHS) rules, and regulations for hospital transfers

Strong analytical and interpersonal skills

Ability to manage multiple projects