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NearU · 1 day ago

HR Program Manager

Charlotte, NC

Full-time

Hybrid

Senior Level

7+ years exp

NearU is a people-centric, process-driven customer service platform dedicated to revolutionizing the home services industry. The HR Program Manager will drive key HR initiatives and ensure the operationalization of the HR strategy, managing multiple projects and aligning HR programs with business objectives.

Customer Service

Responsibilities

Analyze, design, develop, implement and evaluate assigned HR programs and initiatives

Effectively manage HR projects – Develop project tracking, work on multiple workstreams, communicate and manage others within the project team

Collaborate with cross-functional teams to align HR programs with business objectives

Assess programs effectiveness through HR metrics and analytics

Serve as a key point of contact for program-related inquiries and develop and deploy program communication

Build strong relationships with regional and branch employees at all levels to gather insights for current and future programs

Identify, design, develop, and/or implement learning and development programs that support the full employment lifecycle, including onboarding, professional and career development, manager essentials and leadership development

Develop, implement and manage a technical license program in collaboration with branch leadership

Manage employee surveys

Manage the company wide performance, compensation and talent management programs and processes

Qualification

HR program managementHR metricsProject managementMS Office SuiteHR Information SystemAnalytical skillsLeadership presenceProfessionalismVerbal communicationWritten communicationOrganizational skillsAttention to detail