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RR Donnelley · 1 day ago

Receptionist - Back end

Los Angeles, CA

Full-time

Onsite

Entry Level

$23/hr - $23/hr

2+ years exp

RR Donnelley is a global business support services company with over 200 years of experience in delivering administrative support and business solutions. They are seeking a Receptionist responsible for covering the reception desk, greeting visitors, and providing general clerical office support.

Marketing & Advertising

Responsibilities

Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals

Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary

Provide high level services to staff, clients and guests

Communicate with manager and client on job or deadline issues

Handle additional projects as assigned. Handle sensitive and/or confidential document and information

Communicate with supervisor or client on job or deadline issues

Meet contracted deadlines for accepting, completing, and delivering all work

Troubleshoot basic equipment problems

Prioritize workflow

Interact with clients in person, over the phone or electronically

Adhere to Williams Lea policies in addition to client site policies

Use equipment and supplies in a cost-efficient manner

Qualification

Customer service skillsMicrosoft WordMicrosoft ExcelMulti-taskingAttention to detailProfessionalismVerbal communicationWritten communicationTeamwork

Required

High school diploma or equivalent

Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment

Exceptional customer service skills to effectively greet and communicate with callers and visitors

Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors

Ability to work in a fast-paced team environment

Ability to effectively and professionally communicate with co-workers and clients

Attention to detail with an emphasis on accuracy and quality

Intermediate computer skills including Microsoft Word and Excel

Ability to prioritize work to balance multiple projects and deadlines

Excellent verbal and written communication skills

Self-motivated and the ability to multi-task

Benefits

Medical

Dental

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Other voluntary supplemental insurance coverages

Parental leave

Adoption assistance

Tuition assistance

Employer/partner discounts

Company

RR Donnelley

Glassdoor3.4

RRD provides a complete portfolio of marketing, packaging, print and business services to the world’s most respected brands, including 91% of the Fortune 100.

Founded in 1864

Chicago, Illinois, US

10001+ employees