Access: Supports for Living ยท 3 days ago
Customer Service Specialist- Per Diem
Access: Supports for Living is dedicated to helping people live healthier lives while supporting their staff. They are seeking a Customer Service Specialist who will focus on client registration, appointment scheduling, and general clerical support in a community counseling center.
Health CareManufacturingMedical DeviceNon Profit
Responsibilities
Be customer focused, able to multi-task in a high volume community counseling center
Registering new clients for services, verifying insurance information, collecting co-pays, and scheduling appointments
Answering phones, directing calls and taking messages
Scanning to electronic healthcare record, copying, filing, and archiving charts
Submitting emails
Perform other duties as assigned
Answering Calls
Emailing
Faxing
Co-Pay collection
Mail Processing
Appointment Scheduling
Registration of new clients
Qualification
Required
Have a minimum 1 year in a clerical support role
Have computer skills (Microsoft Word, Excel, Outlook) and experience working with electronic health records
Possess excellent communication, customer service, and organizational skills
High School Diploma or GED
Must be capable to sit or stand in front of a computer for long-periods of time
Able to work in open space floor plan
Must be capable to move throughout work day and follow people served throughout community
Work alongside co-workers within 3 feet
Must be able to move in tight spaces
Occasional lifting of > 25+ pounds
Preferred
Bilingual English and Spanish speaking a plus
Benefits
Competitive benefits
Company
Access: Supports for Living
Rewarding Lives. Healthy Communities. Welcome to an agency that is passionate about supporting the families and communities of the Hudson Valley.